Lonely Planet Writer

New app gives travellers all the information they'll ever need for the journey ahead

It started out at as a university project … but now a new app is hoping to provide travellers with flight information that will tell them every single thing they need to know about the journey ahead of them.

Check in at Tokyo's Narita International Airport.
Check in at Tokyo’s Narita International Airport. Image by hirotomo t / CC BY-SA 2.0

Fly Fleet, like other flight apps, pulls together official information on times and delays, but with the nifty addition of crowd-sourced information with up to the minute detail from other passengers at the airport. By logging the experiences of other passengers at the terminal, that means intending travellers can find out almost exactly how long queues are likely to be at check-in, at security, and at ticket desks. The app already has thousands of users and like any software that builds off the wisdom of the crowd – it will only get more accurate the more people download it.

Seattle Tacoma airport.
Seattle Tacoma airport. Image by Steven Smith / CC BY 2.0

CEO Daniel Gartenberg told Lonely Planet: “We want to empower travellers to enter anything they want about their air travel experience – whether that means venting about the hassle of flying, tips on the best places to eat or things to do at the airport, or to coordinate with friends and loved ones. When things go wrong, like a flight delay, we plan to provide people with deals at business, hotels, and airlines that are relevant to that traveller.”

To use the app, passengers just enter the flight details, and it will give them all the information they need: any delays, estimate of wait times, and the restaurants and other services all around them. It can also be used to send friends and family details on where you are and an estimated time of arrival – so they can come collect you at the right time and not spend hours waiting for a delayed flight. The app was designed by a team of computer scientists and psychologists, and began life as a PhD project. It works across the world but as with all crowd-sourced apps will be most useful in the parts of the world where the majority of the users are.