Pan Pacific Suzhou

Hotel in Sūzhōu

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8.3 out of 10

There’s a kitschy feel to the exterior of this former Sheraton Hotel, which looks like a faux Forbidden City. But once you step into the lobby, you’ll know this is five-star luxury. The 500+ rooms are spacious and stylish, fitted with all the latest gadgets to make you happy. Service is polite and impeccable. Discounts of over 50% usually available.

A bonus is guests get to enjoy free access to the adjacent Gán Gate Garden.

Quick description via

Pan Pacific Suzhou is located next to Panmen Park Scenery Area, just 2 km from the famous Guanqian Street. The property features free parking spaces and boasts two swimming pools. Guests can enjoy a nice meal at the on-site buffet restaurant. Suzhou Pan Pacific is 4 km from Suzhou Train Station. Suzhou North Railway Station can be reached in 44 minutes by car. Guests of the hotel can enjoy the privilege of entering Panmen Park Scenery Area for free. The Humble Administrator's Garden is a 20-minute-drive away. Rooms at Pan Pacific are surrounded by Oriental gardens and feature traditional Chinese décor. All rooms are equipped with air conditioning and come with ironing facilities, a minibar and sofa. Each comes with a flat-screen TV with satellite channels. Beautiful views can be enjoyed from the large windows. In the private bathroom, guests will find free toiletries, slippers and a hairdryer. Guests may exercise at the fitness centre or relax with a massage at the spa. The hotel also provides billiards. Concierge and laundry services are available. At the 24-hour front desk, ticket service is provided and day trips can be arranged for guests' who want to explore the city. Guests may wish to have a nice walk in the garden. The 3 upscale restaurants at the property serve Chinese, Japanese and Western cuisines. A buffet breakfast is available every morning.

Important information

Guests of the hotel can enter Panmen Park Scenery Area for free.

Features of Pan Pacific Suzhou


  • Parking
  • Garden
  • Terrace
  • Airport shuttle
  • Family rooms
  • Breakfast in the room
  • Free parking
  • Internet services
  • Currency exchange
  • Children's playground
  • Billiards
  • Gift shop
  • Tour desk
  • Ticket service
  • Shops (on site)
  • Wifi
  • Designated smoking area
  • Sun terrace
  • Shuttle service (additional charge)
  • Special diet menus (on request)
  • Trouser press
  • Airport shuttle (additional charge)
  • Lockers
  • Kids' club
  • Wifi available in all areas
  • Indoor play area
  • Kid meals
  • Secured parking
  • Parking garage
  • Electric vehicle charging station
  • Public transport tickets
  • Accessible parking

Food and drink

  • Restaurant
  • Bar


  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Laundry
  • Dry cleaning
  • Vip room facilities
  • Ironing service
  • Shoeshine
  • Car hire
  • Fax/photocopying
  • Luggage storage
  • Concierge service
  • Daily maid service


  • Fitness centre
  • Spa and wellness centre
  • Massage
  • Hot tub/jacuzzi
  • Indoor pool
  • Outdoor pool
  • Outdoor pool (seasonal)
  • Indoor pool (all year)


  • Newspapers
  • Facilities for disabled guests
  • Lift
  • Safety deposit box
  • Heating
  • Non-smoking throughout
  • Air conditioning


  • Free WiFi available


  • Private parking