Thanks to the internet, it's easier than ever to orient, inform, and update yourself on key features, suitable hikes, and current conditions before visiting a National Park. That being the case, does it still make sense to enter these indoor welcoming centers, or should you head straight for the outdoor landscapes that are being preserved?

I reached out to dozens of recent National Parks visitors and the response was swift and decisively in favor of visiting these buildings first before making your way into the actual park. 

A circular, one-story building in a pinkish tan color with evenly spaced vertical strips of wood surrounding the exterior sits on a matching brown scrub plain in East Anglia, England. A row of tourists in colorful windbreakers sit on a low wall to the right, while just inside the door several figures stand in shadow.
Some visitor centers provide comfort services for people arriving at a National Park © Education Images / Getty Images

“No amount of web-based planning can replace a stop at the visitor center for a local’s perspective, pro-tips, and the most up-to-date information on seasonal experiences and day-to-day changes within the park,” argues Jonathan Farrington, director of the Yosemite Tourism Bureau. “You may miss a natural phenomenon that’s occurring because it wasn’t part of previously published materials!”

Or you could get stuck in bad weather or waste time trying to get somewhere that’s seasonally closed. “My family visited Zion National Park early one season and had committed a whole day to hike the Emerald Pools Trail,” remembers Stacy Bressler from Jackson, Wyoming. “After going to the visitor center, however, we found that only the lower portion was open due to rockfall associated with spring run off, so we adjusted our plans accordingly with the help of the ranger.” 

Related: Finding Native America in US National Parks

6 national parks around the world with surprisingly spectacular diving

Six tourists stand in front of a large, wall-sized topographic map of the Grand Canyon with three television screens in its upper left corner to show footage of the park. On the floor, an abstract design in the same earth-tone shades of green, sage, orange-red, and buff as the map swirl in stone composite on the floor.
Visitors Centers can provide both general introductory information and more in-depth updates from Rangers © Bloomberg / Getty Images

On top of that, visitor centers offer the most up-to-date information on animal sightings and current locations, which can change faster than a web administrator or social media manager is able to update online. In other words, nobody knows a National Park better than on-site rangers. 

“While the internet can give you ideas ahead of time, and Instagram can show you the most stunning views, neither can tell you the actual conditions of a park as well as a ranger,” says Mikah Meyer, the first person to visit all 419 National Park sites in a single journey. “Even in the least visited parks, the rangers are incredibly passionate about their sites, which is invaluable to those arriving with a set amount of time and physical abilities.”

On top of that, visitor centers can give you proper context that is often lost or easily overlooked in the information overload of the internet. 

“I always have a more fulfilling experience after learning about the uniqueness and justification for a park from a visitor center or on-site museum,” says David Stephan from Phoenix. “To me, no National Parks visit is complete without the interesting exhibits found in the visitors center.”

A group of tourists read visual displays and even photograph signage at Timanfaya Volcano Interpretation and Visitors Centre at the Canary Islands in Spain. The room in which the tourists stand is made up of white rectangular columns and smooth white plaster walls with a warm-toned brown ceiling and wooden floor with wide planks. The columns divide the room into two sections full of different exhibits and back-lit informational stations.
Many visitors centers double as museums or interpretive areas © Geography Photos / Getty Images

While most enthusiasts I talked to make a visitor center their first stop, there’s no telling how many indifferent visitors skip it altogether in favor of a scenic drive or en route to their most sought-after trail. Or those who would rather see a place for themselves. 

Katie Marshall, for example, is a fan of the “never” category. “For me, finding out everything before seeing the park takes away the awe, element of surprise, and some of the magic of a new site,” she says. “It's like reading a movie synopsis before watching the movie!” In that way, going in fresh can have a more profound impact than seeing a preview at the visitor’s center. 

Maggie Hari from Sydney, Australia agrees. “I mostly skip the visitor center,” she says. “As a hiker with a young family, I do the research a few days before to find toddler friendly hikes.” On top of that, Hari argues that most National Park websites are as informative as they are up-to-date on current conditions. “My family only goes to the visitor center if it’s a spontaneous visit with no prior planning.”

Related: This Norwegian visitor centre will showcase the Svalbard Global Seed Vault 

Enter the dragon: exploring Komodo National Park’s wild attractions

Others I spoke to said they enter the visitor center upon completion of their visit, say to pick up some merch, buy a t-shirt, or purchase a memento or souvenir that captures their favorite aspect of the park being visited. Either that or they use it only for a much-needed bathroom break. 

“I used to be a first, now I’m a last,” says Flavio Serreti from Rome, Italy. “Not quite knowing what will happen and what you may see adds to the excitement of it all. Then I swing by the visitor center on my way out for some swag.” 

A brunette white woman sits with her back to the camera in front of the dramatic orange landforms and dragon-back ridges of Cathedral Valley
Some lesser-known spots within National Parks can be easily overlooked, but Visitors Centers can give you the inside scoop on stellar views with smaller crowds. © Blake Snow / Lonely Planet

As for me and my house, we generally put ourselves in the “last” category after searching online for the latest weather conditions, park updates, and any area closures. But truth be told, my wife and I probably would have missed the amazing, lesser known, and more remote Cathedral Valley of Capitol Reef National Park had we not seen the impressively large 3D map on display at the visitor center before making our way into the park. 

In other words, we might not all agree on the best approach to take when visiting a visitor center (or not). But they’ve undeniably had a positive impact and have certainly evolved since first becoming a National Park staple in the 1950s. How you choose to use them is entirely up to you. 

Get more travel inspiration, tips and exclusive offers sent straight to your inbox with our weekly newsletter. Check out adventure tours for every traveller from our trusted partners.

Explore related stories

View of Sydney, Opera House, Circular Quay and Sydney Cove from small boat.  Sydney, Australia


Kayak, SUP and whitewater: the best places to paddle in Australia

Jun 19, 2024 • 8 min read