Responsibility

At Lonely Planet, we believe travel can be a force for good – but we need to do our bit as a company too. We’ve always taken our responsibility seriously; after all, travel can only be as good as the world we explore.

We’re aware of our impact on the environment and society, both as a business and as individuals. Here’s a bit about what we do to minimise that impact on the planet in relation to everything from paper to people.

Ethical manufacturing

Believe it or not, more than 10,000 people are involved on an annual basis to bring Lonely Planet’s products to life. While our core team of staff makes up a tiny fraction of this number, we collaborate with printers, IT companies, merchandise factories and many more. To ensure that the other companies involved in this complex supply chain meet the same ethical standards as Lonely Planet, we conduct rigorous assessments of working conditions by personally visiting all factories we use. We also employ independent auditors to assess every factory we use every year.

Materials

Lonely Planet produces millions of books and magazines each year and so we work closely with the Forest Stewardship Council™ to minimise the impact on forests. We have used FSC™ paper since 2009 and today 99% of the paper we purchase is FSC™ certified. Lonely Planet is also one of just a few FSC™ certified publishers (Lonely Planet trademark licence code: FSC-C021741). We also work closely with our publishing partners to encourage them to adopt the same approach. We are currently working on a project to determine the CO2eq (carbon dioxide equivalent) impact of paper production so that we can mitigate against it in future. We also adopt a responsible approach to textile procurement.

Product safety

We have a firm belief that the safety of our products (especially for children) is one of the primary objectives in the publishing process. We are therefore fully committed to fulfil all regulations, and even go beyond these regulations to keep up with best practice and apply credible and responsible judgement that might go beyond the legal need.

People

Lonely Planet employs hundreds of people across the globe – and we recognise our responsibility not just to the physical environment, but also to society. Our writers never recommend travellers visit a destination that isn’t ready for tourism and our guidance provides travellers with the information they require to make an informed decision and to be aware of any ethical concerns in a destination. We also employ a number of policies to ensure that our own staff are responsible global citizens, including prevention of bribery and slavery in our operations.