Palace Downtown

Top choice hotel in Downtown Dubai
Image by Booking.com

City explorers with a romantic streak will be utterly enchanted by this low-lying, luxe lakefront contender with its winning alchemy of old-world class and Middle Eastern aesthetics. Rooms are chic and understated, styled in easy-on-the-eye natural tones, and boast balconies overlooking Dubai Fountain. With the Burj Khalifa and Dubai Mall steps away, it's also a perfect launch pad for shopaholics.


Information from Booking.com

Quick description

Set in a traditional palatial residence, Palace Downtown overlooks Dubai Fountain and the lake surrounding Burj Khalifa. It features an Arabian-style spa and a gym with personal trainer. The guest rooms of Palace Downtown hotel are decorated in a contemporary Middle Eastern style and offer balconies and luxury bathrooms. All rooms are equipped with an interactive TV system, DVD player and free WiFi. Four different restaurants provide fine dining opportunities, ranging from Argentinian meat to Thai curries. All-day eateries serve a buffet of Mediterranean and Middle Eastern dishes. Leisure facilities at Palace Downtown include a palm-fringed outdoor pool and the spa offering facial and body treatments. Guests can also enjoy a Hammam, monsoon showers, hot tub and steam rooms. Palace Downtown is located a 5-minute walk from the Dubai Mall and the Souk Al Bahar shopping and entertainment centre. The property offers transfers from Dubai International Airport to the hotel upon request.

Important information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Palace Downtown in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Fitness centre is closed from Sun 23 Aug 2020 until Thu 05 Nov 2020 Swimming pool is closed from Sun 23 Aug 2020 until Thu 05 Nov 2020 Kindly note that as per UAE law, guests are required to present a valid UAE Emirates ID or a valid passport upon check-in. For reservations with length of stay 2 nights and above, full stay deposit policy upon check-in may apply. Please note that there is an additional 20 AED tourism fee per bedroom per unit per night payable at the hotel directly.

Services

  • Laundry
  • Meeting/banquet facilities
  • Fax/photocopying
  • 24-hour front desk
  • Luggage storage
  • Concierge service
  • Ironing service
  • Room service
  • Dry cleaning
  • Business centre

General

  • Atm/cash machine on site
  • Non-smoking rooms
  • Air conditioning
  • Safety deposit box
  • Newspapers
  • Facilities for disabled guests
  • Lift

Other

  • Wifi available in all areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Physical distancing in dining areas
  • Delivered food is securely covered
  • Family rooms
  • Face masks for guests available
  • Internet services
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Food can be delivered to guest accommodation
  • Guest accommodation sealed after cleaning
  • Thermometers for guests provided by property
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Cashless payment available
  • Swimming pool
  • On-site parking
  • Free parking
  • Airport shuttle (additional charge)
  • Currency exchange
  • Mobile app for room service
  • Hand sanitizer in guest accommodation and key areas
  • Designated smoking area
  • Babysitting/child services
  • Airport shuttle
  • Use of cleaning chemicals that are effective against coronavirus
  • Parking
  • Property is cleaned by professional cleaning companies
  • Access to health care professionals
  • Wifi
  • Guest accommodation is disinfected between stays
  • Process in place to check health of guests
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • First aid kit available
  • Staff follow all safety protocols as directed by local authorities
  • Contactless check-in/check-out
  • Physical distancing rules followed

Activities

  • Hot tub/jacuzzi
  • Spa and wellness centre
  • Outdoor pool
  • Fitness centre

Food and drink

  • Bar
  • Restaurant

Parking

  • Valet parking
  • Private parking

Internet

  • Free WiFi available