Hanoi finally has an official tourist information desk, although the location near the Long Bien bridge might put off those staying south around Hoan Kiam Lake. They offer four free walking tours, themed by architec…
Located a few hundred metres west of the Ho Chi Minh Mausoleum Complex, this practice includes a team of well-respected international physicians and dentists, and has 24-hour emergency cover. Prices are high, so che…
Viettel will sell and set up a prepaid SIM for you for about US$8 with 1GB, after which you get unlimited data at slower speeds for the month. Prepaid call plans are available too. Vietnam and Viettel have excellent…
If you come across any dodgy hotels, guesthouses, travel companies or other business, report them to the Vietnam National Administration of Tourism to hopefully pressure the cowboys into cleaning up their act.
City maps and brochures, but privately run with an emphasis on selling tours. In the cafes and bars of the Old Quarter, look for the excellent local magazine The Word (wordvietnam.com).
English, French, German and Japanese are spoken and there is a dental clinic. It’s 5km north of central Hanoi near West Lake (Ho Tay), behind a supermarket and Fraser Suites hotel.
Long-established, international-standard hospital with accident and emergency, intensive care, dental clinic and consulting services. It’s around 3km southwest of Hoan Kiem Lake.
A professional, friendly outfit specialising in off-the-beaten-track and adventure travel in Vietnam's remote north. Ba Be Lakes homestay trips are recommended.
Runs kayaking trips around Halong Bay and Ba Be Lakes. Also good mountain-biking trips and hiking expeditions around the north of Vietnam.
This towering headquarters is located a few blocks east of Hoan Kiem Lake. It has an ATM and offers most currency services.