In addition to this office just inside the city’s botanical garden, the very helpful Bolívar state tourism office runs a toll-free information line (8am to 8pm Monday to Saturday), with operators who speak English, …
Near the airport, this expensive shop stocks the biggest inventory of groceries (including ice cream), toiletries, maps and souvenirs. It also changes US dollars and euros at an intermediary rate and has pay phones …
An expensive company, this has boats leaving almost daily for either its Mis Palafitos Lodge, with 56 thatch-roofed cabins and private bathrooms, or the newer Orinoco Bujana, with 21 cabins, a five-minute boat ride …
The main hospital in Santa Elena is very basic. If you have a serious complaint, cross the border into Brazil or head for Ciudad Guayana.
Have your passport stamped here when leaving or entering Venezuela via Amazonas. No departure tax.
On the ground floor of the Gobernación (government offices). Don’t expect much.
Internet access is available at many facilities across town.
Internet connections are generally cheap and fast.
Banco Mercantil is one of many banks in the town.
Telephones and the best internet access.