Venezuela in detail

Directory

Dangers & Annoyances

Venezuela cannot be called a safe country, but by using some common sense, you can minimize risk.

  • Always be aware of your surroundings and keep displays of wealth to an absolute minimum, especially in the larger urban centers.
  • Caracas is by far the most dangerous place: always take taxis after dark. The metro is not recommended.
  • Police are not necessarily trustworthy, so do not blindly accept their demands. Ditto security personnel at airport screenings and border crossings.
  • Passports are often required for the most banal transactions. Always carry your passport (or a copy with the entrance stamp).
  • The border with Colombia is considered risky.

Before you travel: Important Venezuela Information

Venezuela is a tricky place to travel at present and showing up on a whim is a bad idea. Because of security concerns, we cannot recommend traveling here at present. There is a basic lack of services for the ordinary citizen – food, healthcare and personal security – so a traveler with no knowledge of the lay of the land could find themselves seriously out of their depth in a hurry.

Money & the Black Market

Venezuela is in the process of a slow economic meltdown, mainly because the government kept the now-defunct bolívar fuerte (BsF) pegged at a totally unrealistic rate of six to the US dollar. A new currency, the bolívar sovereign (BsS) was introduced in 2018 but rather added to the chaos.

Even before the currency shift, hyperinflation and a thriving black market were rampant. Traveling in Venezuela is simply not possible without using this system, and so it’s important to either bring cash US dollars with you to change on arrival (ask at any hotel or any travel agency and they’ll be able to point you in the direction of a money changer) or by sending money electronically to a trusted travel agency or posada (hotel or guesthouse), who will then provide you with cash on arrival. It’s important to have a reliable contact in the country (agency or such) and to be met when you arrive in the country, as even paying for a taxi or bus fare without the black market will be prohibitively expensive. Never use ATMs or credit cards in Venezuela, as these will give you the terrible official rates as well.

Safety

Venezuela is without doubt one of the most dangerous destinations in South America and it’s important to know that at present there are always risks in coming here. The only way we can truly recommend visiting is if you organize a trip with a Venezuela-based travel agency in advance.

Some easy ways to minimize your exposure include avoiding Caracas altogether, always taking taxis after dark, avoiding public buses, not using your phone or camera on the streets, not wearing expensive jewelry or watches, and arranging for transfers from airports and bus stations in advance with your hotel or travel agency. Do not use unofficial taxis, change money with strangers or stay in hotels you don’t know to be safe. Take local advice seriously and carry a copy of your passport and entry stamp with you at all times rather than carrying your actual passport with you. Finally, be discreet about the often enormous piles of cash you’re forced to carry due to the currency being so weak.

Getting Around

We recommend using a travel agency in Venezuela, however independent and experienced a traveler you may be. Travel agencies know the most up-to-date information, can book internal flights and buses for you (both impossible from abroad), and can assist with changing money and organizing transfers. Internal flights should be reserved several weeks in advance due to overbooking and enormous demand as domestic routes shrink, and you should check in at least two hours in advance, preferably three, to ensure you can board. Long-distance buses are generally safe, but tickets are not always available at short notice. Many travelers go between cities using taxis as fuel prices are so low and the powerful dollar makes this affordable. It’s also the safest method to get around over land. You should avoid using buses to get around Caracas, and even the metro is not well recommended.

Visas

US and Israeli citizens require visas to visit Venezuela. These must be obtained in advance and in person from a Venezuelan consulate abroad, and are a headache. While they only cost US$30, they can take several weeks to issue, so plan well in advance. Citizens of most other countries can travel visa free.

Electricity

Venezuela operates on 110V at 60 Hz. The country uses US-type plugs.

Embassies & Consulates

Most countries have an embassy in Caracas. Both Brazil and Colombia have consulates in other parts of the country to aide overland travelers who might need visas. A yellow-fever vaccination certificate and two passport photos are required for a Brazilian visa.

Emergency & Important Numbers

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LGBTIQ+ Travelers

Homosexuality isn’t illegal in Venezuela, but it is largely frowned upon by the overwhelmingly Catholic society. Discretion is always a good idea in smaller towns and rural areas. At the same time, pockets of tolerance do exist. Caracas has the largest LGBTIQ+ community and the most open social scene, including an annual gay pride festival in June that draws tens of thousands.

When looking for LGBTIQ+ friendly venues, the phrase to watch out for is en (or de) ambiente. However, most contact these days happens online.

Internet Access

Wi-fi is available everywhere but the most remote rainforest lodge. It's free in nearly all hotels and posadas, as well as in many restaurants and cafes. Free wi-fi is often provided by the government in public squares, though in our experience it's often not working. Because of rotating power outages, connectivity can be spotty at times.

Many posadas also have computer terminals you can use, and most towns still have a trusty old internet cafe, although they're harder to find these days.

Maps

The best general map of Venezuela is published by International Travel Maps (www.itmb.com), but it’s not generally available in the country. Within Venezuela, folded road maps of the country are produced by several local publishers and are available in bookstores, limited tourism offices and some hotels and tour agencies that cater to foreign visitors. You can usually score detailed city maps in the front of phone books.

Opening Hours

The working day is theoretically eight hours, from 8am to noon and 2pm to 6pm Monday to Friday, but in practice many businesses work shorter hours. Almost everything is closed on Sunday, except museums, panaderías and some restaurants. Since 2016, the government has shortened the work week on occasion in an attempt to save electricity, sometimes to as few as two days.

  • Banks 8:30am to 3:30pm Monday to Friday
  • Restaurants noon to 9pm or 11pm Monday to Saturday
  • Shops 9am to 6pm or 7pm Monday to Friday; Saturday is usually the same, but some shops close at 1pm

Post

Ipostel, the Venezuelan postal service, has post offices throughout the country. Some are in combined government services offices called Puntos de Gestión Centralizada (Central Administration Offices). The usual opening hours are 8:30am to 11:30am and 1:30pm to 5pm Monday to Friday, with regional variations. Offices in the main cities may open longer hours and on Saturday.

Service is extremely unreliable and slow. Mail can take up to a month to arrive, if it arrives at all. If you are mailing something important or time-sensitive, use a reliable international express mail carrier.

Public Holidays

Given the strong Catholic character of Venezuela, many holidays follow the church calendar – Christmas, Carnaval, Easter and Corpus Christi are celebrated all over the country. The religious calendar is dotted with saints’ days, and every village and town has its own patron saint and will hold a celebration on that day.

Most Venezuelans take vacations over Christmas, Carnaval (several days prior to Ash Wednesday), Semana Santa (the week before Easter Sunday) and during July and August. In these periods, it can be tricky to find a place to stay in more popular destinations, and prices shoot up. The upside is that they really come alive with holiday merrymakers.

Some official public holidays:

New Year’s Day January 1

Carnaval Monday and Tuesday prior to Ash Wednesday, February/March

Easter Maundy Thursday and Good Friday, March/April

Declaration of Independence April 19

Labor Day May 1

Battle of Carabobo June 24

Independence Day July 5

Bolívar’s Birthday July 24

Discovery of America October 12

Christmas Day December 25

Telephone

Those who plan to stay longer in Venezuela may opt to purchase a local SIM card for their own handset. The malls all have numerous competing cell-phone offices. Movilnet, Movistar and Digitel all have generally excellent coverage, including 3G in most populated areas. As with most transactions in the country, you'll need to show your passport to buy a SIM card. Venezuela has one of the highest cell-phone-per-capita ratios in Latin America, and phone time is dirt cheap.

All phone numbers in the country are seven digits and area codes are a zero plus three digits. Note that all cell phones have an area code that begins with 04. The country code for Venezuela is 58. To call Venezuela from abroad, dial the international access code of the country you’re calling from, Venezuela’s code (58), the area code (drop the initial 0) and the local phone number. To call internationally from Venezuela, dial the international access code (00), then the country code, area code and local number.

Time

Venezuela is four hours behind Greenwich Mean Time. There's no daylight saving time.

Toilets

Public toilets are rare in Venezuela, so instead use the toilets of restaurants, hotels, museums, shopping malls and bus terminals. Don’t rely on a public bathroom to have toilet paper or soap and remember to always throw the used paper into the wastebasket provided. Many public restrooms charge a small fee, which includes an allotment of paper.

Tourist Information

Venetur (www.venetur.gob.ve) is the Caracas-based government agency that promotes tourism and provides tourist information; it has offices at Maiquetía airport, in Caracas and on Margarita Island. Outside the capital, tourist information is handled by regional tourist bodies. Some are better than others, but on the whole they lack city maps and brochures, and the staff members rarely speak English. Tour agencies and posadas are always the best source of up-to-date information.

Some useful websites:

Today Venezuela (www.todayvenezuela.com)

El Universal (www.eluniversal.com)

Venezuelan Politics & Human Rights (www.venezuelablog.tumblr.com)

Travel with Children

Venezuela's child protection law requires that children not traveling with two parents carry a copy of their birth certificate and a notarized permission letter from the non-traveling parent(s). Single, widowed and same-sex parents should check with their home country to ensure that they bring sufficient documentation.

Women Travelers

Like most of Latin America, Venezuela is very much a patriarchal society. Women will constantly be asked about their marital status and whether they have children, and solo women travelers will attract curiosity, attention and advances from local men, who are not shy to show their admiration through whistles and flirtatious comments. The best way to deal with unwanted attention is simply to ignore it. Given Venezuela's terrible security situation, women are particularly advised to take taxis after dark and not to risk walking alone at night.