Help with lost luggage

Hi everyone! We reached Tana on Saturday, but my girlfriend backpack didn't, and nobody knows where it is. In the case they don't find it, we need to buy some good travel gear, including clothes, backpack, mosquito net, mosquito repellent and high SPF sunscreen. Also, we need to find Malarone tablets. Where can we find these stuff (good quality) in Antananarivo? Or better, in Ile Sainte Marie (We're heading there today)? Also, we will probably need receipts for the stuff, so it is also a factor

Thanks,
Ophir

Any update about your lost luggage? Do you think your luggage was put on the wrong plane, lost between the plane and the conveyor belt at arrivals or lost at arrivals as in it is possible for someone to take the backpack off the conveyor belt and walk out of the airport. Since baggage tickets are not checked and bags are on the belt long after some have gone through the long process of visa application, customs and immigrations area.

After a full week now, how have you overcome this problem and how is your stay in Madagascar progressing?

Thank you

First thing, thank you for your interest.
To make a long story short, we got the bag on Wednesday (4 days late) in Ile Sainte Marie.
It was stuck in Johannesburg, and got to Tana on the Air Madagascar on Tuesday. The following day it got to Ile Sainte Marie. Although Air Madagascar didn't know where the bag was, an Israeli company which handles all the relations of foreign airlines located us and updated us on Monday morning it was found. Because we were in Sainte-Marie, and I had some of her clothes, she only bought a bikini and flip flops, and we managed

Tips:
* File a claim immediately, and keep everything from the flight and complaint: the bag ticket (most important), your ticket numbers, the claim, and even the boarding passes from all your flights
* Go to a relaxing destination and don't start with trekking or things like that. You don't need the pressure
* Keep in contact with Air Madagascar. Don't let them forget you. A local sim will really help. Also try to contact anybody that can help you.
* Have someone at home helping you out with all the birucracy. It's very hard doing it on the road - my big brother was a life saver.
* Insist on being compensated - my girlfriend demanded a compensation so she could buy basic stuff until the bag arrives and got 100k AR.
* If you're traveling with a partner, split your stuff between both bags, so even if one bag doesn't arrive, you still have some stuff
* Pack as much as you can in your carry on bag, especially charges for all your gadgets (having a camera without a charger is only good for a day or two)
* Finally, take it easy. A lot of bags are late, but only a few get lost forever. You didn't pay a lot of money to go to the other side of the world to be bummed over a bag. Try to have fun

Thank you for a Great and Important tips list

"Important to follow your documents"- as we say here in Madagascar

And a big smile on my face- Bravo to you, for asking and then getting some Ariary.

happy travels----

Thank you for a Great and Important tips list

"Important to follow your documents"- as we say here in Madagascar

And a big smile on my face- Bravo to you, for asking and then getting some Ariary.

happy travels----

Not sure if you are receiving alerts to your Post but I just posted about my DELAYED LUGGAGE. your bullet points about safe guarding your luggage went through my head as I had to resolve problems with AirMAd. I too received 100,000ar in compensation which is interesting of itself. Thank you.