It is rather an odd way to do business in that while all booking sites are in some ways parasitical none make it so very obvious.
I wish there was a like button , I couldn't put it better myself - 'all booking sites are parasitical'. I also remember someone at a basic bungalow operation on a small island in Malaysia saying - 'we no like online booking.... booking and then no come'
well not so much.
I mean it's business. Commissions might not be a bad thing if they increase your business.
Like if your occupancy goes from 50% to 90% after going online then you can happily pay commission.
the normal way to deal with this is to increase your profit margin, just as for example if you buy a loaf of bread in the supermarket in the UK the price of paying by card is already baked in.
the Asian way is sometimes to complain about fees or to charge a % payment fee. This just puts the customer off.
