Western Europe FAQ thread

General information about Spain

Tourist information:
Spain.info - official Spanish tourism website.

Trains:
RENFE - national train network.

Buses:
Movelia - bus timetables Alsa - bus company for North/East Spain Andalucia.com - bus information for Southern Spain

Airlines:
Aena - Spanish airport authority, arrivals/departures at all airports, etc... Air Europa Iberia

Boat:
Going between the mainland and the Balearic Islands, the Canary Islands, or Morocco...
Trasmediterranea

In Barcelona, the ferry terminal is by the side of the World Trade Centre (bottom of Las Ramblas to the statue of Columbus, turn right down the main road, then turn left at the roundabout).On the Barcelona-Balearics route, you can take a 3 hour catamaran (turbocat) which is like sitting on a rocket or an 8 hour day/night trip.

About Barcelona:
BCN - Barcelona city council, has an accommodation directory under (English >) Tourism > Accommodation and a street map which you can put addresses in under Tourism > Barcelona Guide. CIAJ - shared accommodation noticeboard, at C/ Ferran, 32. FGC - Regional Catalan trains AKA 'ferrocats' not covered by RENFE. Habitatge Jove - flat rents, at C/ Calàbria, 147. TMB - Barcelona metropolitan transport - bus, metro, trains, etc... Turisme de Barcelona - Barcelona tourist office, under Plaça Catalunya.Easiest way around Barcelona is to buy a T-10 AKA 'una de diez' - a ten journey ticket that works on everything.National bus stations are at Sants (connection with trains) and Arc de Triumf.

Edited by: Irene_Adler

For information on German railways:

http://www.bahn.de/pv/uebersicht/die_bahn_international_guests.shtml

Edited by: Irene_Adler

I need general information about Paris/France:

Getting to/from the airports and Paris : check Aéroports de Paris to know everything about transports available and their fares. If you take the RER (suburban train), note that your ticket allow you to stop at any station inside Paris, and then to take the subway or a bus.

Subway and buses: If you stay more than a week, it can be interesting to get a Carte Orange, either weekly (from monday to sunday) or monthly (a full calendar month); do the math taking into account the zones you will be going to using this. If you are refused a Carte Orange, just go and try in another station and pretend you are living in Paris. Links to other cities public transports (most of these sites are in french): Lyon, Marseille, Bordeaux, Strasbourg.

Trains: to check schedules and book your tickets online, visit the SNCF website (links to other languages on the left). There are a lot of different discount fares, the sooner you book the lower the price. If you book online, you will collect your ticket in any train station when you are in France (be sure to have the reservation number and the credit card you used).

Site seeing: The [museum pass](a target=new class=ftalternatingbarlinklarge href=) gives you access to many museums in and outside Paris, including the Louvre, and you can jump the long lines... The museum pass is sold in the subway stations. Note that the Louvre museum is free every first sunday of the month.

Maps and itineraries: The Pages Jaunes service provides a map to the address you arelooking for anywhere in France. For road itineraries, a site like Michelin can give you the exact directions and highway tolls.

Philippe Edited by: Irene_Adler

All countries - money

Currencies

All countries use the euro except Liechtenstein and Switzerland (these two use the Swiss franc) and Malta (Maltese lira). To find out how much these currencies are worth in your own country's currency you can use e.g. Yahoo's currency converter. Here's a link to another excellent currency converter. (added by aviad).

Prices in euro countries are written following the convention for the countries' previous currency before the euro was introduced, e.g.

1,50 € in Spain, France, Germany (updated by wilmaaa)
€2,- in other countries.

Cash machines (ATMs)

Most cards are accepted. If you've got a card with the Visa, MasterCard, Plus, or Cirrus logos then you shouldn't have any problems as you will usually find a cash machine with one of those logos on it. However you should have a back-up, especially if you're using cash machine cards (cards that immediately debit your bank account when you withdraw money) as there's more chance of foreign cash machine cards being rejected in some countries (e.g. Germany and Denmark).

When you withdraw money you should only be charged commission by your own bank, not the foreign bank whose cash machine you're using, unless a notice is displayed. Your bank will charge a commission on top of the Interbank currency conversion rate. If you withdrew money with a credit card you will also be charged the usual cash advance fee and you may be charged interest on the cash withdrawal from the first day (not 14 days after the next statement date or whenever the usual time comes to pay, check the small print). If you withdraw money on a debit card you may be charged a foreign transaction fee.

If you've got a choice between credit and debit cards, it's probably best to use the debit card as it should have less commission.

When a foreign card is inserted into a cash machine it'll display options for English, German, French, and Italian at the very least.

PINs in Europe are four digits long. If you have a six digit PIN you should talk to your bank to make sure that your card will work in Europe (either by changing it to a four digit PIN or entering only the first four digits). European cash machines don't have letters on the keys, so if you use letters to remember your PIN you'll have to remember the numbers instead.

Paying for goods

Visa, Mastercard, Visa Delta, Visa Cash, Visa Electron, and Cirrus can usually be used to pay for goods, the logos will be displayed in the shop window or at the till. Some shops may need a minimum spend of at least €5 or 10 before they will accept cards because the commission the card companies charge shops makes the transaction worthless otherwise. Some may only accept debit cards for the same reason.

If you've got a choice between credit and debit cards, it's probably best to use the credit card as you will have card insurance for purchases and your bank may be jointly liable if anything you buy goes wrong (check the small print).


French cards have a chip in them, and occasionally the cashier will get confused when they can't find one. Don't worry French card readers accept the card anyway, you may just have to explain (or signal) how to swipe it.

Your card may not be accepted unless you can show some photo ID as tourists' credit cards are a target for thieves. Some people write 'Please see ID' on the back of a card where their signature should be, if you've done this it this means your card may not be accepted as this convention is not followed in Europe.

Many metro and train stations have ticket machines which accept cards and display a variety of languages. This may be convenient but the commission your bank charges you to use your card abroad could be very high in comparison to the cost of the ticket.

Charge cards

Charge cards like American Express and Diner's Club are less well accepted than Visa and MasterCard - the commission that shops are charged on these is higher than the other card companies so they don't bother accepting them.

Travellers cheques

These don't have as good an exchange rate as plastic and you need to find somewhere which will cash them. American Express and Thomas Cook usually have offices in most towns and cities, cash cheques commission-free, and will be quickly replace them if they are stolen, as long as you keep the original receipt and cheque numbers. They are useful as a back up in case your cards are stolen.

International transfers

Western Union and Moneygram are the quickest (inside of half-an-hour) but their commission is the highest. You can also arrange a bank transfer, however this could take up to a week and the bank may not offer the service to non-account holders. Finally you can also have money sent between American Express offices.

Edited by: Irene_Adler

I want to go sightseeing in Germany, Austria, Switzerland, Liechtenstein:

Great site for Germany Germany - Tourism (general information on all sorts german, currency, sights, off the beaten track, scenic routes....)

For Austria, Switzerland and Liechtenstein TISCOVER (holiday-information summer / winter, skifields, accommodation)

Edited by: Irene_Adler

All countries - saving moneyThe further south you are, the cheaper it gets.Unless you plan on moving around a lot in Southern Europe, it's generally cheaper to pay for the bus and train as you go instead of using an Interrail or Eurail card.

Some countries or cities have special cheap or free days. E.g. cinemas are cheaper in Spain on Monday and there is free museum entry on the first Sunday of the month in France.If you can show an international student travel card or international youth travel card (see here or then you may be able to and get discounts on transport, accommodation, museums, galleries, theatres, cinemas, etc...Restaurants/cafés show the menu outside. They should mention if VAT (like sales tax) is included in the price or not. In Southern Europe you may pay extra for sitting outside, on the other hand the usual rate for tips is a few spare coins (around €0.30ish).

As you go further north the rate goes up to 10 or maybe 15% and the receipt may 'suggest' a service charge but you don't have to pay it. If you're paying with plastic and want to make sure the tip goes to who it should then it's better to tip seperately with coins.If you want to make your own food then in the south markets, bakers, grocers, etc... are the cheapest. In the north supermarkets may be cheaper.The cheapest way of calling home is to use a payphone with an international calling card (available from tabacconists, newsagents, newspaper kiosks) or an international call centre. Next up is a payphone with a standard calling card (or coins) or a call centre at a post office.

Hotel, bar, and restaruant phones are more expensive and finally if you want to play Russian Roulette you can call the number on the stickers stuck on payphones in tourist areas and put your credit card number in.You can also make calls using e.g. Net2Phone from an Internet café, however you'll be paying two costs (the cost of Net2Phone and the cost of the connection) so it may not be any cheaper than using payphones unless you've paid for unlimited access at the café.Opening a webmail account is a cheap way of keeping in touch, however Hotmail can be very slow or may not even work. An alternative is Yahoo.If you've got a GSM mobile phone that works on the 900 or 1800 bands then you can receive text messages for free and send them quite cheaply while roaming in Europe (not really an option for North Americans though as their text messaging is unreliable).An aerogram (if available) is cheaper than a postcard and letters are the most expensive.

Bus/train/ferry travel in Europe, I need more information:

1.ALL known buslinks/companies (so don't bother to much with all the separate listings) are on: www.busstation.net, divided up per country or per part of country2. INTERnational Train fares: NO there is No website that gives those, but most websites allow you to look up the fares for purely domestic journeys (often by pretending to book).

Raileurope does give a few main afres, but many people think of these to be too high, however these fares Do differ on point of sale!3. NL; the website www.92920v.nl gives details for ANY domestic bus/train/ferry trip possible, also works for postal codes and adresses.For both CZ and SK www.vlak-bus.cz does about the same Edited by: Irene_Adler

I want to know about a specific city in Germany:

Information on almost all German cities can be found under www.meinestadt.de (but I think it is in German).I haven't read the whole thread, so it might have been mentioned before. For the normally-very-expensive Bundesbahn a weekend ticket exists (Schoenes Wochenend Ticket). For this 5 people can take certain trains (not the fast ones) in whole of Germany for 25 EUR,-. It is valid either Sat or Sun and a very good option for middle distances..An English tourist sight I know is www.destinationgermany.com. I haven't ever used it but it seems to offer info on Germany's major cities.

Can't decide whether to buy a rail pass or point-to-point tickets?

This site will compare prices to let you know what is best for your travels. Edited by: Irene_Adler