Octopus website has a phone number on the web site. We went through a travel agent who booked through awesome tours. I would ring direct next time. The octopus transfer boat is small but very fast and a nice minibus will collect you from where you are in Nadi (or othe rislands I think). With Awesome we climbed abourd a smelly open bus and got on the yasawa flyer. The yasawa flyer is misnamed... so slow.... and expensive. Ask for the manager or his wife. Can't remember his name (something Scottish) but his wife is Dom, I assume short for Domenique. Get a bure with a patio because there is a lack of shade there (lost a lot in a cyclone apparently).