Jetstar and POLI paymet

Thorn Tree forumCountry forumsAustralia, New Zealand & AntarcticaAustralia
Enter custom title (optional)
This topic is locked
Last reply was
128
…
Send as an e-mail
Send as an e-mail
raki_man
raki_man

So, last Friday I bought a ticket on Jetstar and paid for it using POLI. Something I have done often the past couple of years and no problems.

Anyhow, at the final click of the payment process the system fell over. My bank account now shows I have paid Jetstar, Jetstar say I havent paid them and my ticket is on hold pending payment.

When I rang Jetstar they said they cant issue the ticket till they get the money. ANZ Bank say their system shows I have paid Jetstar and its nothing to do with them.

Does this mean I'm stuffed?

Never try to whistle with a mouth full of custard.
View last reply
Report
1
Jingili
Jingili

What's POLI? Can't you ask them?

Copy and paste the url below to share the link.
Permalink to this post
Report
2
raki_man
raki_man

POLi is Australia's leading real-time online debit payment method. It offers a secure alternative to PayPal, BPAY and credit cards.

It belongs to Australia Post.

I'll be on to them tomorrow.

Never try to whistle with a mouth full of custard.
Copy and paste the url below to share the link.
Permalink to this post
Report
3
gcn2234
gcn2234

you can contact POLI direct - google them and you'll get support details

Copy and paste the url below to share the link.
Permalink to this post
Report
4
raki_man
raki_man

I have now talked to ANZ bank, Jetstar and have emailed POLI.

We shall wait and see............

Never try to whistle with a mouth full of custard.
Copy and paste the url below to share the link.
Permalink to this post
Report
5
habby
habby

Ahhh it's associated with Australia Post!!

I see their retail expertise more aligned to running a $2 shop rather than retail financial services!!

I'll be on to them tomorrow.

If it's like our post office there will 20 people in the queue out the door and onto the street.

Copy and paste the url below to share the link.
Permalink to this post
Report
6
westwood
westwood

Merco Limited is the main distributor for POLi in NZ. So I don't know how that ties in with Australia Post.

Copy and paste the url below to share the link.
Permalink to this post
Report
7
gcn2234
gcn2234
In response to #6

POLi is owned by Aust Post - in NZ they (Aust Post) use Merco (I assume cause Aust Post itself not present in NZ?) -- on another note a lot of banks in Aust and NZ advise against using POLI as its considered insecure and almost impossible to reverse transactions.

Copy and paste the url below to share the link.
Permalink to this post
Report
8
Jingili
Jingili

I'm not sure why anyone needs to use POLI (or PayPal) if the payee is a merchant with credit card facilities ... just use a credit card if there are no fees, or a debit card or BPay if there are fees.

And I really can't abide all these brands that muck around with capitals in mid-word and starting with lower case. I blame sTeve jObs.

Copy and paste the url below to share the link.
Permalink to this post
Report
9
raki_man
raki_man

You cannot use credit card with Jetstar as they charge a fee. Same with Paypal.

There is no fee with Poli. I could also use Direct Deposit also with no fee.

Anyhow, Poli have replied to my email send 9pm last nights and asked for a transaction number I didnt include in original email. So they are following it up.

.

Never try to whistle with a mouth full of custard.
Copy and paste the url below to share the link.
Permalink to this post
Report

This topic has been locked by a moderator.

Pro tip
Lonely Planet
trusted partner