flight centre stuff up holiday

I know that there are good lawyers out there, it's just that 99% give the rest a bad name.

God, it was so cold out at Orange the other day that the lawyers had their hands in their own pockets.

boom-boom.

****

Myshkin, your rant tells me that is is you that has a bug up the quoit. Bit self important aren't you, mate? Relax.

You are right - there is a bug and his name is Harry. If that makes me "self important" to you, well I guess that doesn't really give me a whole lot of grief.

relax you boofhead. talk about over reacting.

#25- Flight Centre do not match prices, they beat them, if they are available. Had you taken the price you found with SAA back to the store, they are obliged, by law, to beat that price. The consultants can't quote a price beat if we don't know what we are beating, hence the need to challenge them with a price initially. If, however, as indicated, you were wanting prices from Aussie to SA and were asking in SA then the cheaper price might not have been available in the SA market... it is generally better to enquire/buy tickets in the country of origin of travel.
I would also like to point out to the posters calling the consultants twits, that everyone has to start in a job somewhere, and most people can't walk in knowing everything.... just because they knew nothing about where you wanted to go does not necessarily mean they knew nothing at all. Everyone has to start somewhere, so cut them some slack. Unfortunately there is not an endless supply of omniscient ex-travellers available to work in the industry!

Bazza, You have stirred up a nest of angst!

boobra, sorry some travel agents are just twits. Or in cases they are just not interested in finding out the information so lie making them twits.

A few years ago I went into a flight centre to check a ticket price to Hanoi and was told that you can't fly to Vietnam. I then told him that Thai flew there and what times, so he looked and found it. Sadly good travel agents are few and far between. Most are just interested in the milk runs.

Also Flight Centre doesn't always keep to its promis which is why they can longer advertise the lowest price guaranteed because too often ACCC found they didn't keep to the guarantee. Don't know how reputable their new Low Price Promise is.

Bazza, you never cease to amaze me. Such eloquence!

my spelling good hay

gdonya, take a bex, mate. she's allowed to defend her job, as you are allowed to extol your experiences.

you seem to be "attacking" her, which is why she is "defensive".

My most recent experience with Flight Centre (From a Newcastle suburb) was with a twit. I am off to Melbourne and their quotes were $200 more than what i could do myself over the web direct with Virgin and the hotel.

I used their 13 number and got through to the Junction shop. The Jesmond shop is to be avoided at all costs, but the Kotara store is wel managed with knowledgeable staff.

I don't know about the new rules someone mentioned, but they definitely beat prices back in August.

I stayed at a place called Villa Ruma Manis, which may be the same place, in 2001 I think it was. Our villa was lovely, so we must have got one of teh good ones, pool was spotless as was our outside plunge pool in our private courtyard. Minus about the place was the cash i left with reception staff to post a whole lot of postcards- not one person ever received a postcard- so you can figure out what happened to the cash i left with the staff! Also, have to agree the breakfast buffet was truly awful, only time we ever ate there we got sick, so ate out from then on with no problems whatsoever