http://www.bbc.co.uk/vietnamese/culturesport/story/2007/12/071206_viethospitality.shtml
Saw these replies over there
Noi Nguyen, Riverside, California
I think every unwanted thing we have been talking about our beloved country Vietnam has its direct cause: Corruption at many social levels.
Kenny USA
I am planning a trip to VN including visiting Hanoi in a couple of months. However, after reading this article and the feedbacks, I think I will alter my schedule and will not go to Hanoi at all. As a tourist, I spent my money for the pleasure of seeing different places, not to get robbed, cheated, or being treated with disrespect.
Mary USA
I visited Ha Noi five years ago. They have treated me the same thing. Ha Noi people are hostile. Saigon people they are much better. They are friendly and more helpful with tourists. I would not go back to Ha Noi again because not thing to see and Vietnam tours are expensive compared to other Asian countries.
London UK
ONE MUST STRONGLY AGREE. The observations and reflections on the account above are so true as one had shared the experience once too often. Even here in the UK, one would expect a change in mentality but the reality is far from home. For the benefit of the majority, do take the above account into considerations and seriously act on it as Vietnam has protentials but the question is... Why bother with cotton when you can have silk?
Hank, California
First, it was really bad luck for you or anybody else who may already had the same situation as yours. Second, II would not say Lao or Campuchia is much better than VN at all. Lucky you, it didn't happen in those countries, whatsoever, even you 're peacefully walking on Italy or Brazil country, pocket-pickers also would like to see you there anytime. Don't ever think it won't happen to you. Conclusion, it depends on where you go, that's all.
Joe USA
Dear Eileen, You have my whole hearted sympathy. I myself cann't stand the ways my own people treated me let alone foreigners. Sincerely,
Accidental Tourist
The Hanoians won't change easily. Eileen forgot to mention about the rude Hanoians who will cut in front of a line anywhere with an attitude.... A friend of mine often says: "Hanoi is a great place, except for its people." It's very true.
Minh Ho U.S.A.
I agree with Eileen 76 on her past experience in Ha Noi and with Ha Noi people. Unlike those people in Hoi An, Sai Gon, and other places I have visited in Vietnam, many Ha Noi people are rude and somewhat "hostile" to foreigners/visitors, be it westerners or "vietkieu's". If they want to attract more tourists and gain respects and admiration from visitors from around the world, Hanoi people need to change their attitudes and learn from their neighboring countries such as Thailand, the land of thousand smiles! A caring Viet Kieu