I think your friend was a bit unlucky.... Makati to the airport most times of the day is around 30 mins, in the middle of the night 20 mins to T3 and in early morning / late afternoon 45mins - 1 hour max. I've travelled to the airport from all over Manila many dozens of times and I can't remember taking 2 hours - ever.
You must have been very lucky! The last couple of times we have been going to the airport it has taken us anywhere between 2.5-4 hours from hitting the northern outskirts of Manila. The only time we got through relatively quickly was at 3am but even then there was (surprisingly) a lot of traffic still for that time of day.
EDSA is the main offender in Manila, usually it's gridlocked with 7 lanes of traffic merging into 5 lanes of traffic when there's officially only meant to be 3 lanes! ;). Outside the airport can get gridlocked. It once took 1.5 hours from Dasmarinas to the airport as the traffic was just crawling along; frustrating doesn't even begin to describe it!
That term you originally used (I'm not repeating it) is HIGHLY offensive, please don't use it while you are in the Philippines.