hello everyone,
I would like to ask if anyone had an experience about this: I booked an Air France (from Rome to Beijing, with connection in Paris) and i would like to modify the date (postpone it of 1 week).
If I go on https://www.airfrance.it/cgi-bin/AF/IT/en/local/process/standard/rebooking/RetrieveRbkAction.do# ,and i search for my flight (typing my flight booking number + my surname), under the 'Change' tab it says: 'This fare does not allow you to modify your flights.' but, then below it, it's written: 'See Conditions' and if i click on it, it says(under 'economy flights'): 'penalties linked to changes and cancellations' and there is a phone number but after calling it they just let me wait 20 minutes with no reply...and i guess they charged me something like 20 euros! :-O
I bought the ticket on eDreams and I also tried to check on their website and it's the same thing: if i want to change the flight (actually even for looking IF it is even possible possible to change it) i have to call a "fraud-number" where they let me wait for 15-20-30 minutes, charging 15-20-40 euro for a call...CRAZY.
so...
2 questions:
1.anyone knows if it is possible to change an economy flight from Rome to Beijing booked with eDreams/Air France?
2.how much should i pay for the penalty ?
thanks!
