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Hello,

Due to some confusion with the booking system, I have incorrectly booked a night at Vertice Grey in a 'made bed'. I am unable to cancel it and I know from booking around this time, getting reservations is a bit of a nightmare. Would anybody like to buy it from me?

Please reply to this thread if you would like it ASAP.

Edited by Niki21
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1

Hi Niki21,

Sorry to hear that.
I can't help you with what you want but just little info if that would help.
If you made a mistake with you reservation, you can change your reservation for free with them (although the on the website, they said you might need to pay a fee). You can change to different Refugio or different date as long as they are the same company.
I did make several mistake when I did my booking too, and I was able to make few changes (from one Refugio to different Refugio or change date) after I made my reservation on line.

Good Luck!

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2

Hi hazekeiko,

Thanks for the reply, we actually don't need the reservation anymore. Hence, we would like to change the name on the reservation, which the company has said is possible. Sorry, I forgot to mention it is for 2 people.

Thanks
Niki

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3
In response to #1

How did you contact them to switch sites and days? They won't respond to my emails.

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4

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