margolu ~ I am sorry to hear you had a bad time.
I was at Omega Jan 2006. I loved the place. I walked up the hill every morning to watch the jungle wake up and the clouds crawl over the canopy. The rafting is NOT for the faint if heart in Jan, plenty of water! . The hike I took was delightful, and Cacao Lagoon was quiet and peaceful. The food was top notch and the company grand indeed. As a matter of fact I made friends there that live in LA I go visit every year now.
My impression of the male owner is he is self - conscious about his English skills. One evening when it was just the two friends I made from LA and I eating dinner, the German guy came down to talk... Very nice guy, direct and honest. The lady was nothing but nice and figured my bill a bit low if anything. (When I was there the bills were all on a honor system, you wrote down in a notebook what you ate, drank and what tours you did). The 1st evening I was there I passed by the “staff table” I asked why they were not eating with the guests. I was told staff is not allow to eat with the guests and after dinner ya have to ask them down to visit with you. The two that decided to join us were all kind of fun and warm.
Interestingly enough, every one I talked to about Ireland and every one since has said you must visit Dingle…you must. “The Dingle area is far superior to Kerry” Thank goodness I had eight weeks to wander and make no hard set plans. Dingle was the ONLY place in the whole of Ireland I was treated with anything other than the best of manners. I had originally though I would stay in Dingle three days..I left the day after leaving thinking perhaps I was having a bad day cause the people were so nasty. Now..I would not recommend Dingle to anyone but I may well be the only person that doesn’t.
Why do I bother you with the above? Cause it doesn’t matter what other people say ..your experience is going to be exactly what it is. There are so many factors that make a vacation a delight including the way the people you meet are feeling about every little thing in there world. Remember what is vacation to you is a job to a lot of others. I worked at guest ranches for 6 summers running, a different bunch of people in every week, learning to ride and going out in the mountains. I had good days and bad ones. I met guests I loved and others I had to grit my teeth to deal with.
I recently hear about the place very close to Omega run by a Honduran family, Alex and his wife. I was having dinner at a friend's place on Roatan, come to find out Alex's sister was also at the gathering. I know nothing about the place but it is very new. Wish I could remember the name of it. I may be able to find out more.
Hmm, seems that would be my 4 cents worth.