If you need reliable internet access, you should not stay at the Sheraton Kampala until they have upgraded their internet service. During the week that I stayed there, from 8 a.m. to 8 p.m. Monday to Friday (the problem was somewhat relieved on Saturday and Sunday), I was frequently denied access for periods of 10 to 40 minutes long. Once connected, even the briefest emails were delayed in transmission for up to 10 minutes. I reported this problem to the reception, asked to speak with an IT support person and spent the next 3 hours in the lobby in front of reception. No one came to talk with me. I reported this problem twice more and on check out I was told by the person at the check out desk that many guests had recently complained about the internet access.
Suggestion/Question: Is there any way that the quality of internet access from a hotel can be regularly assessed from outside the hotel with the results posted on a notice board such as Thorn Tree?
