Visa confusion, please help

Rwandan Authorities have now twice lost the invitation letter which was attached to my application. First time, when I entered in Kigali airport i got the visa without any major issues, but the second time in Ruzizi, I was nearly refused the entry because I did not have the visa (only the application number). So I would not be so sure about the entry without a valid visa.

DO APPLY ONLINE if you intend to enter by land.

I tried (as a french citizen) to enter at the Gatuna border, thinking that I could get my visa at the border, and I was turned down along with an Irish citizen. So we had to go back to Uganda (the rwandan authorities at the border will provide a letter so that your exit from Uganda is canceled, therefore you don't have to pay an extra fee) and we are now in Kabale, having completed our online application form and waiting for it to be processed quickly, as promised on the border (we have the phone number of one of the officials at the border).

So, please don't be stupid like me and do apply online !

thanks, #11,
that's good to know! We are having issues with their online form as their webpage doesn't seem to work properly here. We've tried it on a few different computers but it never works properly. We also went to the Rwandan embassy in Kampala, but our timing was bad, as we went on the day of their elections :)