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It isn’t only the travel agent who may be liable, depending, as you’ve seen, on the precise way in which your journey has been booked.

For flights within and into the European Union, the airlines are also in many cases liable to compensate you for delays and to assist you to get to your final destination.

The following links should help you, though as always with legal documents, some of it is a heavy read:

[http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=OJ:L:2004:046:0001:0007:EN:PDF]

[http://ec.europa.eu/transport/themes/passengers/air/doc/2008_apr_leaflet/apr_leaflet_en.pdf]

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11

I shall be looking into this on my next flight to Madagascar where I would like Air Kenya out and Air France/KLM back.

That's a different situation as you are flying a single airline outbound and single airline inbound although the outbound and inbound airline isn't the same.

An interline agreement, AFAIK, is thought for situations when two different are needed (or can be needed) to make a single leg of the trip (the outbound and/or the inbound). For example, an interline agreement allows to book, for example, Amsterdam-Paris with Air France and Paris-Tananarivo with Air Madagascar in a single ticket if you book it through a travel agent. If you book it by your own you would need to purchase two separate tickets.

I'm not a travel agent and I don't have any idea how is called when you are booked with one airline outbound and with a different airline inbound (and I can't tell you if travel agents book it as a single return ticket or as two separate one-ways although I'd have a guess) but I can tell you they'll be able to book the ticket you are looking for (after all Kenya Airways, Air France and KLM are all members of Skyteam) although a quick look showed it can be really expensive. It seems it would be cheaper if you return with Air France and KLM changing planes in Paris and Amsterdam (instead of returning only with Air France changing planes in only in Paris).

P.S.: Out of London you can take a look at South African Airways changing planes in Johannesburg (although it's usually expensive). Some days (only some days -one or two- each week), you can make it too with Air Mauritius changing planes in Mauritius so take a look at that option too.

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12

I found it very useful to spend time first looking at the flight schedules on the AirMad website. Skyscanner, Orbitz, etc. will show you flights on days that AirMad does not fly non-stop and the prices will reflect the resulting complicated routings (e.g., Paris-Bangkok-TNR). Use the following (as provided previously by Marogisa):
[www.AirMadagascar.com]
Reservation et echat tab in the upper lefthand corner
Then select Programme de vols

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13

I shall be looking into this on my next flight to Madagascar where I would like Air Kenya out and Air France/KLM back.

The problem with flying out with one airline and back with another is that almost all airlines offer their best deals on return tickets, and if you book two one-way tickets you may well not be able to get the benefit of that. And the difference may be really substantial. To stand any chance of a decent price, you’d have to use a travel agent rather than booking online direct with the airlines.

Depending on the contractual relationship of the travel agency you use with the individual airlines or airline groups, they may be able to put together a package which gets you a decent deal on that kind of flight combination, but not all agencies will be able to.

Obviously the biggest agency groups will have negotiated the largest contingents at low prices from the various airlines, although this doesn’t necessarily mean that small travel agencies can’t help, as the larger ones often sub-sell parts of their contingents to smaller outlets. Intensive shopping around is the name of the game, but if you’re not successful, those eight hours may be some of the most expensive you’ve ever saved. Just for an example: Air France in January will sell you the Tana – Heathrow leg for 898 euros as part of a return ticket, but demands 1249 euros for the same trip as a single ticket.

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14

thanx for the many answers, going to do some research now.

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15

Comparate the price on skyscanner.com
Good luck!

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16

One more option I booked: Emirates.
Fra or Muc or..to Dubai, Mauritius and then to Tana with AirMaur == 1050 Eu all in one tiket with the advantage to take safe premium planes with great on-board service (not the grubby AirMad from BKK - beware!)

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