I am trying to book an international flight to Ethiopia via Ethiopia Airlines online but keep getting an error message on payment, I've used every credit card I have including ones they say take, tried through the Pay at agent option and union pay option but no dice. I've contacted my credit card co. and there is no holds. I called EA and they say they don't know what is wrong and wouldn't book at the online price and will only book at a higher non-online price and then give me other numbers for people that can't help me. Has anyone run into this, any suggestions?
1
aramisramirez
I also ran into this issue as well, but with more success.
When I first tried to buy airfare online through Ethiopian Air, my payment was declined. I tried 2 different credit cards and both got rejected. One credit card sent me an auto-text asking if I tried making a $453.21 (don't remember exact number) payment, press "1" if so. I pressed "1" and then tried to buy again and it cleared. This was MasterCard.
I guess I would try calling the cc company telling them the amount you were about to buy and let this one payment slip through ... OR just use Expedia because you can book air travel on Ethiopian Air on their site.
2
aratkilo
We use their website regularly to book London Addis flights and this is quite common.
Three weeks ago had this prob when booking for my wife. Got round it by starting again and NOT booking a particular seat...
Had it again booking my ticket 5 days ago, got round it by using another credit card......
TODAY the website has a new look.....so lets see if its better!!
3
cookiesandcream
It must just be a finicky website. I did get to book a flight after a couple days of trying (and a couple fare increases).
4
jenae
Now that you mention it, I forgot that I had some similar problem booking them online. I don't remember the specifics, but it was something like ET Air saying the credit card wasn't giving it authorization, the cc office saying all was well.... I do believe ET Air kept saying try again with a new booking, and I was worried it would double-book but it did not.
5
Thorn Tree
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