NC2 Media Privacy Policy



Last revised November 1st, 2018


NC2 Media, LLC (“NC2”), respects your privacy. This privacy policy (“Privacy Policy”) tells you what personal information we collect, and how we use and disclose this information. This Privacy Policy also describes other important topics relating to your privacy.


By using an NC2 website from which we link this Privacy Policy(each a “Site”), downloading, installing, or playing an NC2 gameor mobile application or platform, or by choosing to submit personal information to NC2, you consent to all of the terms of this Privacy Policy. If you do not agree with any terms of this Privacy Policy, please do not use this Site, or download, install, use or play any of our games or mobile applications, or otherwise submit any personal information to NC2.


1. What Personal Information NC2 Collects

Personal information is information about an identifiable individual, such as your name, address, telephone number, or email address (“Personal Information”). We collect Personal Information when you voluntarily provide it through one of our sites, our game, our mobile applications, or when you provide it to us through other means. For example, we may collect Personal Information when you:

  • Sign up to use our games or mobile applications, which requires you to provide your name, date of birth, and contact information including your mailing address and email address;
  • Enter a contest we may offer from time to time;
  • Provide us with information on us through our Site, for example by signing up to receive email from us;
  • Contact us through e-mail, telephone, mail, or other correspondence; or
  • Otherwise provide us with Personal Information.


The Personal Information we may collect may include your first and last name, e-mail address,date of birth, and contact information, along with any other Personal Information that you choose to submit to us.


We may also collect analytical and usage data when you visit our Site, play one of our games, or use our mobile application. Please read Section 3, “How We Collect Information from our Site, Games, and Mobile Application”, and Section 4, “Third Party Service Providers, User Tracking and Your Choices and Ability to Opt-Out” for more information on how we collect such data.


2. How NC2 Uses and Discloses Personal Information

The Personal Information we collect may be used by NC2 for the purposes for which it was collected, as provided in this Privacy Policy, or for other purposes that are disclosed to you and to which you consent. For example, we may use your Personal Information to:

  • Operate our Sites, our games, and our mobile applications, in accordance with their terms and conditions;
  • Administer contests or sweepstakes that we may offer from time to time, including to select and contact winners; 
  • Respond to your questions or inquiries;
  • To conduct market research and surveys;
  • To conduct promotional activities;
  • To improve our games, mobile applications, products, services and Sites;
  • To send you informational or promotional communications that you have agreed to receive;
  • To carry out other purposes that are disclosed to you and to which you consent;
  • To carry out any other purpose permitted or required by law. 


Personal Information collected online may be combined with information you have provided to NC2 through other sources such as over email or the telephone.


If you have provided us with your Personal Information, but later decide you no longer want us to send you any information from us, you may unsubscribe by using the unsubscribe message in our commercial email communications.


We may transfer your Personal Information to third party service providers that assist us with carrying out these purposes. For example, we may use a data processing contractor to host our Site.


We reserve the right to transfer any Personal Information we have about you in the event that we merge with or are acquired by a third party or should any such transaction be proposed. We may also use, or disclose your Personal Information to third parties, if we have reason to believe that using or disclosing such information is necessary to: (i) conduct investigations of possible breaches of law; (ii) identify, contact, or bring legal action against someone who may be violating an agreement they have with us; (iii) investigate security breaches or cooperate with government authorities pursuant to a legal matter; or (iv) to protect our rights, safety or property.


Lastly, we may disclose your Personal Information for any other purpose to which you Consent.


3. How We Collect Information from our Site, Games, and Mobile Application

When you visit our Site, play one of our games, or use our mobile application, we may collect information that is sent to us by your web browser, your mobile device, or your internet service provider. We, or our third party service providers, may also collect other information (such as the type of browser you use, whether you have a network connection, which pages you view on our Sites, games or mobile applications, how long you spend on our Site or our games or mobile applications, how long it takes you to complete each level in our games, whether you are actively using our games or applications and for how long (e.g. whether they are open in the foreground or background), and the files you request, and the identifying number associated with you mobile device).


We use this information to better understand how our users use and interact with our Site, games or mobile applications, to administer them in according to their Terms (for example to award you tokens based on your usage) and to improve our Site, games or mobile applications or develop new ones.


This information may also be used to display advertising to you on our Site or when you play our games or use our mobile applications.


The amount of information that is sent by your web browser or device depends on the browser and settings you use. Please refer to the instructions provided by your browser or device if you want to learn more about what information it sends, how you may change or restrict this or reset the settings associated with your device advertising ID. 


In our games, we, or our third-party service providers, may detect whether you view the advertising that is displayed within the game and for how long you view it for the purpose of determining the effectiveness of such advertisements and reporting this to the advertiser on an aggregate basis. 


3. Third Party Service Providers, User Tracking and Your Choices and Ability to Opt-Out

When you play one of our games or use our mobile applications, we and our service providers may track your in-game/application activity, including your sessions and session length, the in-game actions you take, and any bugs or crashes you experience, for various purposes, including but not limited to improving our games and applications and developing new ones, optimizing gameplay, research, advertising, and customer experience testing.


We use a variety of third party service providers to assist us in providing our games and to you, including to assist with the technological functioning of our games/applications, collecting analytical data regarding their use, and displaying advertising.


Using these service providers helps us let you play our games and applications without charging you.


More information about these service providers, their roles, the information they collect, how they use it, and how to opt-out from certain of their practices is provided below. You may also limit this collection and use of information by uninstalling our free games and applications from your device.


  • We use a service provider called Data Cortex to assist us in identifying in-game events (such as the manner in which you play the game, the levels you complete, the achievements you earn, and any crashes or errors you may experience) and session lengths). You may view the Data Cortex Privacy Policy at: https://www.data-cortex.com/privacy.html
  • We use a service provider called Adjust to assist us with tracking the success of our advertising campaigns. For this purpose, Adjust may collect information which includes your IP address, mobile identifiers, information regarding your interactions with our games and application, and what advertisements you view or click on. You may view the Adjust Privacy Policy at: https://www.adjust.com/privacy-policy/


5. How We Protect Personal Information

The security of your Personal Information is important to us. We help protect your Personal Information by maintaining physical, organizational and technological safeguards intended to help protect against unauthorized use, disclosure or access. Personal Information may be accessed by persons within our organization, or our third-party service providers, who require such access to carry out the purposes indicated above, or such other purposes as may be permitted or required by the applicable law. Personal Information we collect is managed from our offices at Franklin, TN. 


We retain Personal Information that we collect as long as reasonably necessary to fulfill the purposes for which it was collected or to meet any legal requirements.


Although we have taken measures to help protect our Site, games, mobile applications, computer systems and any Personal Information that we have collected from unauthorized use, access, disclosure, misuse, alteration or destruction, no security measures can provide absolute protection. We cannot ensure or warrant the security of any information you provide to us. 


Some or all of the Personal Information we collect may be stored or processed on servers located outside your jurisdiction of residence, including in the United States, whose data protection laws may differ from the jurisdiction in which you live. As a result, this information may be subject to access requests from governments, courts, or law enforcement in those jurisdictions according to laws in those jurisdictions.


6. Accessing and Correcting your Information

You have a right to request access to your Personal Information and to request a correction to it if you believe it is inaccurate. If you have submitted Personal Information to NC2 and would like to have access to it, or if you would like to have it corrected, please contact us using the contact information provided below. We will use reasonable efforts to comply with your request; however, in some cases we may not be able to allow you to access certain Personal Information in certain circumstances, for example if it contains Personal Information of other persons, or for legal reasons. We may require you to verify your identity before allowing you to access your personal information.


7. Children and Parents

NC2 does not knowingly collect Personal Information from children. If a child has already provided us with Personal Information, his or her parent or guardian may contact us for the purpose of deleting this information.


8. Third Party Links and Content

The Site, games and mobile application may contain links to other third party websites, or may incorporate advertising or content hosted and served by third parties over which we have no control and which are governed by the privacy policies and business practices of those third parties. These other websites and this content may have their own privacy policies and terms and conditions that are not governed by this Privacy Policy. We are not responsible for the privacy practices or the content of any third parties.


Other websites may collect and treat information collected differently, so we encourage you to carefully read and review the privacy policy for each website you visit. Any links from this Site or our games to other websites, or references to products, services or publications other than those of NC2, do not imply the endorsement or approval of such websites, products, services or publications by NC2.


9. Changes to this Policy

NC2 reserves the right to change this Privacy Policy at any time. We will reflect any changes to this Privacy Policy on our Site and will indicate the date this Privacy Policy was last amended. If you access and/or use of the Site, our games, or provide us with Personal Information after any such changes, you agree to this Privacy Policy as revised.


Please periodically review this Privacy Policy so that you know what personal information we collect, how we use it, and with whom we may share it. 


10. How to Contact Us

If you have any questions regarding this Privacy Policy, any Personal Information you have submitted to us, or if you would like to:

  • access Personal Information that you have already provided to us so that you can correct or update it;
  • request the deletion of Personal Information regarding your minor child; or
  • report any violation of this Privacy Policy;


Please advise us by contacting our Privacy Officer at support@bitbucks.us or by writing to NC2 Media, LLC, 230 Franklin Rd, Franklin, TN 37064.