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Just like your computer or mobile phone the router also requires updating. The easiest way to do it by logging in to the web app. If you find a new firmware, you will get a message at the top of window telling you to do the same. There will be an option to update the advanced tab in the app and under the administration section. Download and install the latest firmware to keep your router running at its best. If you are not able to do this you can Call +1-888-664-3555 Netgear router support number. You can resolve all your queries of Netgear router without any delay.