Kraków in detail

Health & insurance

Before You Go

Health Insurance

The European Health Insurance Card (EHIC) entitles EU citizens to the same emergency healthcare benefits as local citizens receive from their national health care; therefore, most emergency care in Poland will be free for EU citizens, but transporting you to your home country, if you fall ill, will not be covered.

Citizens from other countries should find out if their personal insurance policy covers them abroad. Doctors expect cash if you do not have a national or European health-insurance card; make sure your insurance plan will reimburse your expenses.

Regardless of whether or not you carry an EHIC card, it's always wise to bring cash, a credit card and a valid passport to any hospital or emergency clinic.

In Kraków

Air Quality

Kraków suffers from poor air-quality during the winter months, though conditions only rarely approach the level where they pose a danger to human health. Find air-quality meters on signs and billboards around town, particularly around large transport junctions and tram stops.

Tap Water

Tap water is generally safe to drink, though bottled water is cheap and readily available.

Medical Services

  • For an ambulance call 999, or 112 from a mobile phone. English-speaking dispatchers are rare, however, so you’re probably better off phoning a medical centre with multilingual staff.
  • For nonurgent treatment, you can go to one of the city’s many przychodnia (outpatient clinics). Your hotel or embassy can provide recommendations.
  • There are plenty of pharmacies in Kraków where you can get medical advice; look or ask for an apteka.

Pharmacies & Clinics

Apteka Całodobowa Dr. Max This 24-hour pharmacy is west of the Old Town.

Medicina Private healthcare provider.

Medicover Private clinic with English-speaking specialist doctors. Provides 24-hour emergency service.

Scandinavian Clinic Reliable dental clinic in the Old Town.