All air-conditioned and bright rooms and apartments at the Ostoya Palace come with a safety deposit box and satellite TV. Each has a modern bathroom with a hairdryer and cosmetics.
Every morning a varied buffet breakfast is served at the beautifully decorated hotel restaurant, which specialises in Polish cuisine. Drinks can be enjoyed at the Kuranty Pub, which can be easily reached by the hotel's elevator and arranges concerts.
Massage treatments are available and can be arranged by the Palace’s front desk staff, which is available 24 hours a day. Car rental services are provided.
Ostoya Palace Hotel is located 1.5 km from the Kraków Central Railway Station. Balice International Airport is only 12 km away and airport shuttle service might be arranged.