Dangers & Annoyances

  • Most travellers enjoy their time in Cebu City and experience no security issues.
  • It's not wise to walk downtown streets late at night; take taxis to get around.
  • Pickpockets are present in transport terminals.


Embassies & Consulates

Emergency & Important Numbers

Police Emergency Hotline032-166, 032-161
Report Child Sex Tourism National Hotlinein Manila 02-524 1660
Tourist Police0939 519 4321, 032-412 1838

Entry & Exit Formalities


BOI Office Generally an efficient office for visa extensions. Best visited in the morning and note they can close before the official time. Located in Mandaue, 5km northeast of central Cebu City.

LGBT Travellers

Cebu is a gay-friendly destination, with a large gay, lesbian and trans population and many gay-friendly bars and clubs in the Mango Sq area. The Facebook group www.facebook.com/cebu.lgbtq is a good resource.

Cebu has hosted Pride events, including a well-attended march in April 2017; see www.facebook.com/uppridecebu.

Internet Access

Most Cebuanos (and tourists) find 4G is perfect for internet access while in the city.

Virtually every hotel and guesthouse in town has wi-fi, as do many cafes and restaurants. Cybercafes are a dying breed, but a few remain in the outer suburbs.


National Mapping & Resource Authority For nautical and topographical maps and charts.


ATMs are widespread. You'll find plenty around Fuente Osmeña and in the Ayala Center.

Citibank Near Ayala Center. Changes US dollars and has an ATM. Has a P15,000 withdrawal limit from its ATM.

HSBC Opposite the Ayala Center. Allows large ATM withdrawals.

Opening Hours

Offices and banks are closed on public holidays, although shops and malls stay open (exception: Maundy Thursday and Good Friday when virtually the entire country closes down).

Banks 9am–4.30pm Monday to Friday (most ATMs operate 24 hours)

Bars 5pm–late

Embassies & Consulates 9am–noon Monday to Friday

Post Offices 8am–5pm Monday to Friday, to 1pm Saturday

Public Offices 8am–5pm Monday to Friday

Restaurants 7am or 8am to 10pm or 11pm

Shopping Malls 10am–9pm or 10pm

Supermarkets 9am–7pm or 8pm


Outside the main entrance to the Ayala Center are the branch offices of international couriers.

Central Post Office On the harbourfront.

Travel Agencies

You'll find agencies selling plane and certain boat tickets in most of the shopping malls.

Grand Hope Travel Sells fastcraft tickets to Ormoc and Tagbilaran.

Uni-Orient Travel Among a host of travel agents in the foyer of the Diplomat Hotel.

Tourist Information

There are several sources of tourist information in Cebu:

Airport Tourist Information Desk At the arrivals terminal.

Cebu City Tourism Commission Centrally located; good for city information.

Department of Tourism Covers central Visayas.

Travellers' Lounge Located just outside SM City Mall, this handy lounge has a bag-drop (P30, same-day pick-up only), showers (P50), free wi-fi and sells certain ferry tickets.

Travel with Children

Cebu City is not a great destination for children, the traffic is chaotic so watch those loved ones carefully when crossing roads. There are few sights that particularly appeal to kids but SM Seaside City Cebu has an ice rink and the IMAX at SM City Mall will impress. Investigating the (dried) marine life at Taoban Market may appeal or if not the (live) butterflies and moths at Jumalon Butterfly Sanctuary are another option. To cool off, head to the huge pool at Montebello Villa Hotel.

Accessible Travel

Cebu City is quite a tough place to get around with all those broken pavements and potholes. Taxi drivers are usually helpful and will aid travellers with disabilities in and out of cabs.