Consulate in Puno

Bolivian Consulate

Can issue visas for Bolivia to those who need one, most notably for US citizens, who must pay $160. US citizens can also purchase visas at Bolivian borders, but pre-organizing avoids long queues there. EU, Canadian …
Tourist Information in Puno


Puno’s helpful and well-informed multilingual tourist office; also runs Indecopi, the tourist-protection agency, which registers complaints about travel agencies and hotels. There are also iPerú offices at the Termi…
Police in Puno

Policía de Turismo

There is a police officer on duty in the Terminal Terrestre (24 hours) – ask around if you need assistance.
Pharmacy in Puno

Botica Fasa

A well-stocked pharmacy that’s attended 24 hours, though you may have to pound on the door late at night.
Bank in Puno

Banco Continental

Banco Continental has branches and ATMs on Lima; there’s another Banco Continental at Libertad.
Immigration in Puno

Oficina de Migraciónes

May help with student and business visas; doesn’t give tourist-card extensions.
Post in Juliaca

Post Office

The post office is some way northwest of Plaza Bolognesi, along San Román.
Police in Juliaca

Police Station

The police station is seven blocks east of the Plaza de Armas.
Medical in Puno

Medicentro Tourist’s Health Clinic

English and French spoken; they will also come to your hotel.
Medical in Juliaca

Clínica Americana

Clínica Americana offers emergency medical services.