There are a few things that most travellers would agree make flying that much better – like free and fast Wi-Fi. But there are some modern luxuries that the majority of people can agree they don’t actually want to make their way to the skies, like phone calls.
New research from Turkish Airlines found that among US travellers, a large majority are opposed to people making phone calls on board, with 89% saying it’s because it would be a nuisance or a disturbance. That’s likely because someone watching Netflix with a set of headphones is much less annoying than listening to your seatmate engaged in a long conservation for the length of a flight. However, while Americans are almost universally opposed to the idea, it seems that attitude isn’t as prevalent in other countries. The rate of passengers in favour of allowing mobile phone usage in flight is significantly higher in India at 73%, China at 70%, and the UAE at 63%. Many countries have an even more open attitude towards it, as the global average of those who are opposed is just 51%.
That’s just one of the findings in the study commissioned by the airline, which looks at the attitudes and perceptions of travellers before, during and after a trip. More than 8000 people from China, France, Germany, India, Japan, South Africa, Sweden, the UAE, the UK and the US who have flown in the last two years responded to the survey. Overall, the most important factor for people during their flight was the cleanliness of the cabin and bathrooms at 96%. When it comes to internet connectivity, 77% saw it as an expected feature of flying. When booking long-haul flights, the majority of people in the US are looking for non-stop flights at 93%, or a maximum of one stopover at 89%.