Lonely Planet Writer

T-Mobile customers will get one hour of free Wi-Fi on flights equipped with Gogo

T-Mobile is offering an hour of free in-flight Wi-Fi to its customers on all Gogo-equipped domestic flights in the US, starting on 13 June.

Mobile phone.
Mobile phone. Image by Japanexperterna.se / CC BY-SA 2.0

Gogo, a provider of in-flight internet services, says on its website that the company is partnered with Alaska Airlines, American, Delta, United and Virgin America.

T-Mobile customers have been able to text on Gogo-equipped flights for free since September 2014, but now they will have access to other messaging apps like iMessage, Google Hangouts or WhatsApp. To use the unlimited texting system, users will have to have made one Wi-Fi call before their flight. If not, they can still use the hour of free Wi-Fi and other messaging systems.

The company notes that they cannot guarantee there will be Gogo Wi-Fi on certain flights and passengers have to check their ticket or with their airline, but noted that the offer will be available on every Gogo-equipped domestic flight. That accounts for “two-thirds (67%) of all connected domestic planes and millions of flights a year”.

Offering free Wi-Fi is sure to please a lot of flyers, after a recent survey of passengers from around the world found that if travellers had to choose between in-flight food or internet access, 54% would pick the internet.