Lonely Planet Writer

€20 service charge on €10 bill sparks outrage in Italy

Extortionate service charges at a bar on the Italian island of Capri have caused outrage across the country when a photo of the receipt went viral on social media.

Capri, Italy.
Capri, Italy. Image by Adrienne Bassett / CC BY 2.0

The customer, with three companions, had ordered four coffees at €2 each and a croissant at €2.30, but was shocked to receive a bill for over €30, once a service charge of €5 per person had been included. The customer was horrified and shared his disbelief on social media, but staff at the restaurant were unapologetic. Read more: thelocal.it