Lonely Planet Writer

Passengers housed in unheated barracks after flight delay

United Airlines passengers unhappy after unscheduled stopover.
United Airlines passengers unhappy after unscheduled stopover. Image by Oliver Holzbauer / CC BY-SA 2.0

Nearly 200 passengers on a United Airlines flight were told to sleep in an unheated barracks after their flight was forced to land in a small town in Newfoundland and Labrador, Canada. The Chicago–London flight had to make an unexpected detour to Goose Bay as a result of a maintenance problem, but due to a lack of nearby hotels, the airline sent the passengers to a local military base to await the next flight out. The passengers say they were given ‘minimal bedding’ and forced to endure near freezing temperatures in unheated rooms. United has apologized for the inconvenience and announced it will be refunding the price of the London tickets. Read more: travelpulse.com