There is a free transfer to and from the airport. Please inform the property in advance if you want to use the service. Please consider that Ocean View Suites offer partial views of the sea. Please note that guests staying on a Saturday night may need to change rooms. Grand Residences by Royal Resorts will work to avoid this scenario, but when necessary, management will work directly with the guest to streamline this process. Please note that the total amount of the reservation will be charged when booking (see Hotel Policies section). Thereservation charge will appear on your statement under the name of: 8887214451 ROYALRES. At least one of the guests registered in each villa must be over 21 years old and will be accountable for the rest of the villa's occupants. The name on the credit card used for payment must match the name of one of the guests on the reservation. Please note that you will be asked to present the same credit card and Government-issued photo identification at check-in for incidental charges. Early departure policy: No refunds will be given for any cancellation or modification made after check-in. Cancellations or changes made after the check in are subject to the payment of an additional fee equal to 100% the cost of the reservation. Children aged 13 and older are considered an adult. Children under 12 years stay free of charge while not exceed the maximum occupancy of the suite.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform The Villas at Grand Residences Riviera Cancun in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
A security deposit of USD 200 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Offering a garden, The Villas at Grand Residences Riviera Cancun offers accommodation in Puerto Morelos. There is a restaurant and guests can have fun at the games room. Cancún is 38 km from the property. Free WiFi is available throughout the property. All units include a flat-screen TV with cable channels. Some units are air conditioned and include a seating area with an iPod docking station and CD player. A microwave and toaster are also featured, as well as a coffee machine. Some units also have a kitchen, fitted with a dishwasher and oven. Each unit is fitted with a private bathroom with bath robes. Towels are offered. The Villas at Grand Residences Riviera Cancun also includes a spa centre. The resort’s restaurant, "Flor de Canela" offers 100% Mexican gourmet experience. With an exquisite blend of the finest Mexican cuisine with contemporary Mexican art, traditions and an outstanding view of the Caribbean Sea. Order lobster, seafood, beef or simply enjoy delicious tacos. Guests can enjoy a drink at the on-site bar. The property has water sports facilities and car hire is available. You can play tennis and table tennis at the property, and the area is popular for snorkeling. Playa del Carmen is 29 km from The Villas at Grand Residences Riviera Cancun. Cancún Airport is 24 km away. Free private parking is available on site.