Landline services are provided by the national monopoly Telekom Malaysia (TM; www.tm.com.my).
Fax facilities are available at TM offices in larger cities and at some main post offices. If you can’t find one of these, try a travel agency or large hotel.
The easiest and cheapest way to make international calls is to buy a local SIM card for your mobile (cell) phone. Only certain payphones permit international calls. You can make operator-assisted international calls from local TM offices. To save money on landline calls, buy a prepaid international calling card (available from convenience stores).
Local calls cost 8 sen for the first two minutes. Payphones take coins or prepaid cards which are available from TM offices and convenience stores. Some also take international credit cards. You’ll also find a range of discount calling cards at convenience stores and mobile-phone counters.
If you have arranged global roaming with your home provider, your GSM digital phone will automatically tune into one of the region’s networks. If not, buy a prepaid SIM card (passport required) for one of the local networks on arrival.
The rate for locals calls and text messages is around 36 sen.
There are three main mobile-phone companies, all with similar call rates and prepaid packages:
- Celcom (www.celcom.com.my) This is the best company to use if you’ll be spending time in remote regions of Sabah and Sarawak.
- DiGi (http://new.digi.com.my)
- Maxis (www.maxis.com.my)