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Carlton Holiday Hotel and Suites is situated a 15-minute drive from I-City and Sunway Lagoon amusement park. It houses a restaurant and business centre, and provides free Wi-Fi access. The property is a 10-minute drive from Shah Alam Stadium and Taman Pertanian Shah Alam (Shah Alam Botanical Garden). Kuala Lumpur International Airport is a 45-minute drive away. Rooms and suites are air-conditioned, and feature a flat-screen TV with satellite channels, an electric kettle and an attached bathroom with hot shower facilities. Ironing and hair drying facilities are available on request. Carlton Gourmet serves halal-certified local and international delights. Room service is also provided. Staff at the 24-hour front desk can assist with luggage storage, airport shuttle and use of meeting/banquet facilities. Guests can also head to the gift shop to buy souvenirs for those back home.
A tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.