Rixos Khadisha Shymkent

Top choice hotel

in Shymkent
Image by Booking.com

This showstopper five-star hotel is Shymkent's answer to the Ritz. Expect plenty of marble, a stunning atrium with soaring golden eagles and Golden Man statues, friendly multilingual service that's not stuffy, and splendid rooms – all plush fabrics and chandeliers – that put you in mind of 19th-century Europe. Two superb restaurants, two bars and spa seal the deal.


Information from Booking.com

Quick description

Offering a spacious spa centre with a sauna, Turkish hammam and a snow room, Rixos Khadisha Shymkent is located in a business area of Shymkent. Guests can have a swim in the indoor pool and work out in the fitness centre on site. The elegant suites and rooms feature traditional neoclassic decor and marble bathrooms. They are air conditioned and offer a flat-screen TV and a coffee machine. Kazakhasia restaurant serves a variety of dishes of Asian cuisine, and Olivia restaurant offers Italian cuisine. Guests of Rixos Khadisha Shymkent can have a drink at Atrium Café or at the English bar White Horse. Shymkent Train Station is 3 km away, while Shymkent Airport is 10 km from Rixos Khadisha Shymkent.

Important information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Rixos Khadisha Shymkent in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A security deposit of KZT 30000 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Staff also speaks Kazakh. Please note when booking Standard King Room and Standard Twin Room, that spa access is not included in the rate.

Other

  • Gift shop
  • Trouser press
  • Face masks for guests available
  • Free parking
  • Grocery deliveries
  • Kid meals
  • Cooking class
  • Shops (on site)
  • Packed lunches
  • Food can be delivered to guest accommodation
  • Property is cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against coronavirus
  • Airport shuttle
  • Designated smoking area
  • Allergy-free room
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Live sport events (broadcast)
  • Temporary art galleries
  • Soundproof rooms
  • Kids' club
  • Guest accommodation is disinfected between stays
  • Smoke alarms
  • Fire extinguishers
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Airport shuttle (additional charge)
  • Parking
  • First aid kit available
  • Invoice provided
  • Physical distancing rules followed
  • Walking tours
  • Thermometers for guests provided by property
  • Pool/beach towels
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Delivered food is securely covered
  • Indoor play area
  • Live music/performance
  • Children television networks
  • Private check-in/check-out
  • Internet services
  • Wifi
  • Process in place to check health of guests
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Physical distancing in dining areas
  • Family rooms
  • Bbq facilities
  • Special diet menus (on request)
  • Aerobics
  • On-site parking
  • 24-hour security
  • Breakfast takeaway containers
  • Cashless payment available
  • Bridal suite
  • Happy hour
  • Snack bar
  • Books, dvds, music for children
  • Bike tours
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Sun terrace
  • Contactless check-in/check-out
  • Tour or class about local culture
  • Evening entertainment
  • Swimming pool
  • Barber/beauty shop
  • Ticket service
  • Tour desk
  • Daily housekeeping
  • Lockers
  • Mini-market on site
  • Breakfast in the room
  • Board games/puzzles
  • Hand sanitizer in guest accommodation and key areas
  • Hammam
  • Staff follow all safety protocols as directed by local authorities
  • Guest accommodation sealed after cleaning
  • Karaoke
  • Terrace

Activities

  • Hot tub/jacuzzi
  • Spa and wellness centre
  • Massage
  • Indoor pool
  • Indoor pool (all year)
  • Sauna
  • Fitness centre

Food and drink

  • Bar

General

  • Facilities for disabled guests
  • Lift
  • Heating
  • Air conditioning
  • Safety deposit box
  • Non-smoking rooms
  • Atm/cash machine on site
  • Non-smoking throughout
  • Newspapers

Services

  • Express check-in/check-out
  • Meeting/banquet facilities
  • Room service
  • 24-hour front desk
  • Business centre
  • Dry cleaning
  • Fax/photocopying
  • Concierge service
  • Shoeshine
  • Vip room facilities
  • Luggage storage
  • Ironing service
  • Laundry

Internet

  • Free WiFi available