Expert operation with excellent personal service, and is a specialist in visas for all Central Asia. Also provides air and train tickets, and can book accommodation and tours throughout Central Asia, including Turkm…
Valentina is a guesthouse out in Almaty's southwest suburbs, 14km from the centre, that also functions as a travel agency, providing ticketing, accommodation bookings, inexpensive tours to the likes of Kolsai and Ka…
This is where you register with the migration police. The entrance is actually between Baytursynuly 61 and 63. Processing is free and normally takes 15 to 30 minutes, but you should arrive close to morning opening t…
Run by the Kazakhstan Tourism Association, this centre and its website offer masses of information about Almaty and Kazakhstan, some of it useful to expats and businesses as well as tourists.
This new (as of 2017) American Medical Center branch provides 24/7 on-call emergency services by English-speaking doctors and can arrange emergency evacuation to Europe or the United States.
Pharmacies (Kazakh: darikhana; Russian: apteka) all over Almaty sell both Western and medical products. No 2 is the biggest and best stocked.
This may be the only bank in Almaty that exchanges travellers cheques (US dollar American Express cheques are definitely acceptable; others may be).
Centrally located medical clinic with English-speaking staff trained to the Western standard of medicine. Provides non-emergency medical services.
Run by the Almaty City Tourism Department, this centre has a map and a booklet to give out and staff are willing to answer questions.
Booth on the arrivals level at the airport; good on city transport and other practical details.