Kobe Bay Sheraton Hotel & Towers

Hotel in Kōbe
Image by Booking.com

Information from Booking.com

Quick description

Boasting chargeable natural hot spring baths, Kobe Bay Sheraton Hotel and Towers is a 3-minute walk from the Island Center Station and 9 km from the Rokko Cable Shita (cable car) Station. It features 5 dining options, a spa and all-year indoor pool. Air-conditioned guest rooms are fitted with a fridge, a work desk and a flat-screen TV. The en suite bathroom comes with toiletries and a bathtub. The hotel has a tennis court and a fitness centre. Guests can enjoy a massage or unwind in the sauna room. Bicycle rental is available for those who wish to explore the area. Garden Cafe offers a variety of buffet dishes. Japanese dishes can be enjoyed at Matsukaze Restaurant. Drinks and light snacks can be found at Sky 21 Lounge Bar. Hotel Kobe Bay Sheraton is a 25-minute drive from Kobe Port Tower and Nankin-Machi. It is a 45-minute drive from Kobe Airport.

Important information

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Please note that guests with a tattoo may not be permitted to use the hotel’s pools or other facilities where the tattoo might be visible to other guests. Wi-Fi connection may be weaker in some rooms/areas. The hotel cannot guarantee the safety of the network. Please contact the hotel for more information. When booking 8 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.


  • Spa and wellness centre
  • Massage
  • Sauna
  • Hot tub/jacuzzi
  • Indoor pool (all year)
  • Indoor pool


  • Trouser press
  • Gift shop
  • Daily housekeeping
  • Free parking
  • Guest accommodation is disinfected between stays
  • On-site parking
  • Airport shuttle
  • Shops (on site)
  • Breakfast in the room
  • Security alarm
  • Pool/beach towels
  • Parking
  • Open-air bath
  • Tennis court
  • Chapel/shrine
  • Airport shuttle (additional charge)
  • Cashless payment available
  • Books, dvds, music for children
  • Special diet menus (on request)
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Public bath
  • Currency exchange
  • Wifi
  • Hot spring bath
  • Food can be delivered to guest accommodation
  • Barber/beauty shop
  • Physical distancing rules followed
  • Kid-friendly buffet
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Mini-market on site
  • Indoor play area
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Swimming pool
  • Terrace
  • Designated smoking area
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Heated pool
  • Darts
  • First aid kit available
  • Property is cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against coronavirus
  • Hand sanitizer in guest accommodation and key areas
  • Kid meals
  • Guest accommodation sealed after cleaning
  • Physical distancing in dining areas
  • Bbq facilities
  • Smoke alarms
  • Internet services
  • Family rooms
  • Soundproof rooms
  • Process in place to check health of guests


  • Laundry
  • Room service
  • Concierge service
  • Dry cleaning
  • Ironing service
  • Fax/photocopying
  • 24-hour front desk
  • Luggage storage
  • Meeting/banquet facilities


  • Facilities for disabled guests
  • Heating
  • Lift
  • Air conditioning
  • Newspapers
  • Safety deposit box
  • Non-smoking rooms


  • Private parking

Food and drink

  • Bar
  • Restaurant


  • Free WiFi available