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Centrally located in Kannawa Onsen Hot Springs, Onsenkaku offers an indoor and an outdoor hot spring bath, Japanese-style rooms and massage treatments. The hotel serves Japanese cuisine, featuring dishes prepared with hot spring steam. Rooms feature a tatami (woven mat) floor, a low table with seating cushions and sliding shoji paper screens. Guests sleep in traditional futon bedding, and the room is fitted with a flat-screen TV and a private toilet. Bathroom facilities are shared. Onsenkaku is a 3-minute walk from Jigoku-Mushikobo Kannawa, and a 5-minute walk from Beppu Jigoku-Hell. JR Beppu Station is a 15-minute drive away.
Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities. Bathroom facilities are shared for all rooms.