Four tiers of tourist office exist: local, provincial, regional and national.

Local & Provincial Tourist Offices

Despite their different names, provincial and local offices offer similar services. All deal directly with the public and most will respond to written and telephone requests for information. Staff can usually provide a city map, lists of hotels and information on the major sights. In larger towns and major tourist areas, English is generally spoken, along with other languages, depending on the region (for example, German in Alto Adige, French in Valle d'Aosta).

Main offices are generally open Monday to Friday; some also open on weekends, especially in urban areas or during peak summer season. Affiliated information booths (at train stations and airports, for example) may keep slightly different hours.

Tourist Offices

Azienda di Promozione Turistica (APT)


Main provincial tourist office

Main focus

Information on the town and its surrounding province

Azienda Autonoma di Soggiorno e Turismo (AAST) or Informazione e Assistenza ai Turisti (IAT)


Local tourist office in larger towns and cities

Main focus

Town-specific information only (bus routes, museum opening times etc)

Pro Loco


Local tourist office in smaller towns and villages

Main focus

Similar to AAST and IAT

Regional Tourist Authorities

Regional offices are generally more concerned with planning, budgeting, marketing and promotion than with offering a public information service. However, they still maintain some useful websites. In some cases you'll need to look for the Tourism or Turismo link within the regional site. (Note: Campania currently has no official regional tourism website.)

  • Abruzzo (
  • Basilicata (
  • Calabria (
  • Emilia-Romagna (
  • Friuli Venezia Giulia (
  • Lazio (
  • Le Marche (
  • Liguria (
  • Lombardy (
  • Molise (
  • Piedmont (
  • Puglia (
  • Sardinia (
  • Sicily (
  • Trentino-Alto Adige (
  • Tuscany (
  • Umbria (
  • Valle d'Aosta (
  • Veneto (