Campania is not an easy destination for travellers with disabilities. Cobbled streets, hair-raising traffic, blocked pavements and tiny lifts make life difficult for travellers with limited mobility, vision or hearing. The steep slopes of many Amalfi Coast towns pose a considerable obstacle.

That said, positive changes are slowly being made. For instance, the ruins of Pompeii now feature a wheelchair-friendly itinerary, while a growing number of city buses (including the R2 in Naples) are set up with access ramps and space for a wheelchair.

Italy's national rail company, Trenitalia (, offers a national helpline for passengers with disabilities at 199 303060 (7am to 9pm daily). To secure assistance at Napoli Centrale, you should call this number 24 hours prior to your departure.

For more information and help, try the following organisations:

  • Accessible Italy Specialises in holiday services for people with disabilities. This is the best first port of call.
  • Turismo Accessibile ( Gives a rundown of accessible museums, hotels, restaurants and beaches in Naples.
  • ( Offers information on disability-friendly tourism in the Campania region.
  • ( Italy's official tourism website has a handful of useful links for travellers with disabilities.
  • Sage Traveling ( Offers advice and tailor-made tours to assist mobility-impaired travellers in Europe.

Download Lonely Planet's free Accessible Travel guides from