Situated in the central area of Surabaya, Quest Hotel Surabaya offers cosy and modernly decorated accommodation with free WiFi access in all areas and a 24-hour front desk. It takes about a 5-minute drive from the property to Tunjungan Plaza Shopping Mall and a 10-minute drive to Surabaya Town Square Shopping Centre. Raya Gubeng Railway Station is reachable within a 15-minute drive, whilst getting to Juanda International Airport will take about 35 minutes by car. The rooms at Quest Hotel are all air-conditioned and fitted with a flat-screen satellite TV, a wardrobe, a seating area with sofa, a minibar, safety deposit box, and an en suite bathroom featuring shower facilities and free toiletries. Bathtubs are available in some of the rooms. Other facilities offered at the hotel include an outdoor pool, a free use of the fitness centre, a concierge service, and a tour desk to help with guests' travel arrangements. Massage treatments, dry cleaning service, airport shuttle, business centre, and meeting/banquet facilities are available with extra charges. As for dining option, the on-site restaurant and bar, Crystal Cafe, serves the daily buffet breakfast and Indonesian dishes. Guests can also explore the surrounding area for more dining options that are only about a 10-minute drive away.