Tourist Information in Berastagi

Tourist Information Centre

Has maps and can arrange trekking guides and day tours (650,000Rp) that take in Gunung Sibayak, traditional villages, markets, waterfalls, hot springs and Taman Alam Lumbini Buddhist temple. They can also arrange tr…
Immigration in Medan

Kantor Imigrasi Kelas 1 Polonia

Head here for visa extensions (355,000Rp), which technically take three to four working days, and cannot be processed until a few days before your current visa expires. Bring photocopies of your passport and Indones…
Tourist Information in Tangkahan

CTO Visitor Centre

Near the bus stop in the centre of Tangkahan village, the hard-working, friendly team at this visitor centre organise everything from elephant bathing to jungle treks, tubing and caving; pay your fees here. It has a…
Tourist Information in Bukit Lawang

Bukit Lawang Visitors Centre

Worth dropping in before trekking to see interesting displays of the flora and fauna found in Gunung Leuser National Park. Past visitors often record reviews of guides in the sign-in book. It's located down in the h…
Tourist Information in Medan

Tourist Information Centre

Opposite the main post office at the edge of Merdeka Walk is this tiny tourist information booth, which is worth a visit for its city booklet on colonial architecture.
Hospital in Medan

Rumah Sakit Columbia Asia

The best hospital in Medan, with a 24-hour walk-in clinic and pharmacy, as well as English-speaking doctors and specialists.
ATM in Danau Toba


In Ambirita, on the northern approach to Tuk Tuk. Doesn't accept all foreign cards.
Travel Agency in Berastagi

Sibayak Trans Tour & Travel

A solid port of call for almost any onward travel advice, as well as local tours.
Post in Medan

Main Post Office

In an old Dutch building opposite Lapangan Merdeka.
Consulate in Medan

Malaysian Consulate

Consular services.