Top ChoiceTravel Agency in Carita

Java Rhino

A respected local travel agency featuring itineraries to Krakatau.

Library in Ubud

Pondok Pekak Library & Learning Centre

On the far side of the football field, this is a relaxed place with a lending library and a large programme of cultural activities and Indonesian language classes. Membership fees for library use apply – borrow...

Travel Agency in Kuta & Legian


This legendary tour guide operates from Kuta. Customises trips of all kinds, whether for families or couples, and runs the charming Kuta Bed & Breakfast Plus as well. Gay friendly.

Immigration in Medan

Kantor Imigrasi Kelas 1 Polonia

Head here for visa extensions (500,000Rp), which technically take three to four working days, and cannot be processed until two weeks before your current visa expires. Bring photocopies of your passport and...

Travel Agency in Bukittinggi

Bukittinggi Wisata Express

For Dumai – and ferries to Melaka and Kuala Lumpur in Malaysia – minibuses leave Bukittinggi nightly at 8pm (120,000Rp, nine hours). Departures are timed to link with the ferry from Dumai to Batam (350,000Rp,...

Tourist Information in Yogyakarta

Tourist Information Office

Perhaps the best office of its kind in the country, with helpful staff offering free maps and good transport information. They produce a number of publications (including a calendar of events and a great map) and...

Tourist Information in Berastagi

Tourist Information Centre

Has maps and can arrange trekking guides and day tours (650,000Rp) that take in Gunung Sibayak, traditional villages, markets, waterfalls, hot springs and Taman Alam Lumbini Buddhist temple. They can also arrange...

Travel Agency in Singkil

Banyak Island Travel

Your first point of contact in Singkil should be Mr Darmawan at Banyak Island Travel, who can organise any and all forms of onward transport, including speedboats to the Banyaks, minibuses and private cars to...

Park Office in Gunung Bromo & Bromo-Tengger-Semeru National Park


The PHKA post in Cemoro Lawang has information about Bromo. Note that the Gunung Penanjakan viewpoint is outside the park and these fees are not applicable. The Sea of Sand, though, is within the national park...

NGO in Samarinda


Yayasan Conservation RASI is a Samarinda-based conservation NGO engaged in protecting the Mahakam ecosystem, especially the rare Irrawaddy dolphin. If you're interested in volunteering or learning more about...

Tourist Information in Makassar

South Sulawesi Tourism

There's some printed English-language information available here, and the staff are helpful and friendly. Perhaps most useful is the compiled list of current bus companies servicing Tana Toraja they keep on hand.

Police in Jayapura


Police elsewhere in Papua will often only issue a surat jalan for their own regencies, but here you can get one for everywhere you want to go in Papua (that’s not off limits). They do tend to request a donation...

Immigration in Jimbaran


Just off the busy Jl Ngurah Rai Bypass, the new immigration office for south Bali is surprisingly friendly (if you haven't violated the rules). Forms and assistance are available in English. Look for the office's...

Hospital in Denpasar

RSUP Sanglah Hospital

The city's general hospital has English-speaking staff and an ER. It's the best hospital on the island, although standards are not the same as those in developed countries. It has a special wing for well-insured...

Tourist Information in Jalan Jaksa Area

Jakarta Visitor Information Office

Inside the Jakarta Theatre building, this helpful tourist agency will answer queries and set you up with tours, flights, train tickets and more. Practical information can be lacking but it does have several...

Tourist Information in Tobelo

Kantor Pariwisata Halmahera Utara

An essential depository of information on Halmahera Utara, including diving sites and guides, natural attractions – they can organise a guide to climb Gunung Dukono – and WWII relics. The charming staff speak...

Tourist Information in Bukit Barisan Selatan National Park

Kantor Taman Nasional Bukit Barisan Selatan

This office sells permits (but only midweek) for Bukit Barisan Selatan National Park and can arrange guides and provide trekking information. Ask for Latief, who speaks excellent English. Permits cost 155,000Rp...

Pharmacy in Kuta & Legian

Kimia Farma

Part of a local chain of pharmacies, this is well-stocked and carries hard-to-find items, such as that antidote for irksome revellers in the morning: earplugs. Also has branches at Tuban and Legian.

Tourist Information in Sungai Penuh

Kantor Taman Nasional Kerinci Seblat

The Kerinci Seblat National Park headquarters sells permits. They never seem to answer the phone, however, so just turn up. If it’s closed, you can get permits from Wild Sumatra Adventures or guesthouses in...

Consulate in Kupang

Timor-Leste Consulate

The office to get visa letters for Timor-Leste. Bring a valid passport, a photocopy of it, passport photos and either proof of return tickets or a bank statement. You'll receive the letter and stamp within one to...