Accessible Travel

India’s crowded public transport, crush of humanity and often-lacking infrastructure test even the hardiest traveller. If you have a physical disability or are vision-impaired, these can pose even more of a challenge, as can variable societal attitudes. If your mobility is considerably restricted, you may like to ease the stress by travelling with a companion.

Over the last few years operators such as Planet Abled (http://planetabled.com) and Cox & Kings' Enable Travel (www.enabletravel.com) have been working hard to enable and increase accessible travel across India.

Accommodation Wheelchair-friendly hotels are almost exclusively top-end. Make pretrip enquiries and book ground-floor rooms at hotels that lack adequate facilities.

Accessibility Some restaurants and offices have ramps but most tend to have at least one step. Staircases are often steep; lifts frequently stop at mezzanines between floors.

Footpaths Where pavements exist, they can be riddled with holes, littered with debris and packed with pedestrians and stalls. If using crutches, bring along spare rubber caps.

Transport Hiring a car with driver will make moving around a lot easier; if you use a wheelchair, make sure the car-hire company can provide an appropriate vehicle to carry it.

For further advice pertaining to your specific requirements, consult your doctor before heading to India.

Download Lonely Planet's free Accessible Travel guide from http://lptravel.to/AccessibleTravel.

Resources & Organisations

The following provide further information and/or help book trips:

Accessible Journeys (www.accessiblejourneys.com)

Curb Free with Cory Lee (www.curbfreewithcorylee.com)

Enable Travel (www.enabletravel.com)

Mobility International USA (MIUSA; www.miusa.org)

Planet Abled (http://planetabled.com)

Bargaining

  • Haggling is the norm in markets and in many tourist-oriented shops; the 'starting price' may be elevated by 50% or more.
  • You will usually need to bargain for a fair fare in taxis and rickshaws, though the introduction of Uber and Ola Cabs taxi apps has eliminated this in many metropolitan areas.
  • More upmarket shops charge fixed prices.

Dangers & Annoyances

  • Travellers to South India may fall prey to petty and opportunistic crime, but most problems can be avoided with common sense and appropriate caution.
  • Travellers often post timely warnings about problems they’ve encountered on Lonely Planet’s Thorn Tree travel forum (www.lonelyplanet.com/thorntree/forums/asia-indian-subcontinent).
  • Reports of sexual assault have increased in recent years; women should take extra precautions.
  • Scams and frauds change as often as the bed sheets.
  • Always check your government’s travel advisory warnings.
  • Air and noise pollution are growing problems across India; consider ear plugs and/or a mouth cover.
  • Airport security is tight: you'll have to show your passport and ticket to enter.

Political Violence

India has a number of (sometimes armed) dissident groups fighting on behalf of various causes, which have employed the same tried and tested techniques as rebel groups everywhere: assassinations and bomb attacks on government infrastructure, public transport, religious centres, tourist sites and markets. Certain areas, mostly (but not exclusively) in the north of the country, are prone to insurgent violence: read the latest government travel advisories for recent reports on where is considered unsafe.

International terrorism is as much of a risk in Europe or the USA, so this is no reason not to go to India, but check the local security situation carefully before travelling (especially in high-risk areas).

Strikes and political protests can close roads (as well as banks, shops, etc) for days on end in any region.

Government Travel Advice

The following government websites offer travel advice and information on current hot spots.

Australian Department of Foreign Affairs (www.smarttraveller.gov.au)

British Foreign Office (www.gov.uk/fco)

Canadian Department of Foreign Affairs (www.voyage.gc.ca)

German Foreign Office (www.auswaertiges-amt.de)

Japan Ministry of Foreign Affairs (www.mofa.go.jp)

Netherlands Ministry of Foreign Affairs (www.government.nl)

New Zealand Ministry of Foreign Affairs & Trade (www.safetravel.govt.nz)

US State Department (https://travel.state.gov)

Carbon-Monoxide Poisoning

Some highland areas rely on charcoal burners for warmth, but these should be avoided due to the risk of fatal carbon-monoxide poisoning. The thick, mattresslike blankets used in many mountain areas are amazingly warm once you get beneath the covers. If you’re still cold, improvise a hot-water bottle by filling your drinking-water bottle with boiled water and covering it with a sock.

Embassies & Consulates

Most foreign diplomatic missions are based in Delhi, but several nations operate consulates in other Indian cities. Many missions have certain timings for visa applications, usually mornings; phone for details.

Australian Chennai; Delhi; Mumbai

Bangladeshi Delhi; Kolkata

Belgian Chennai

Bhutanese Delhi; Kolkata

Canadian Delhi; Mumbai

Chinese Delhi

Dutch Delhi; Mumbai

French Delhi; Mumbai; Puducherry

German Chennai; Delhi; Kolkata; Mumbai

Irish Delhi

Israeli Delhi; Mumbai

Japanese Chennai; Delhi; Mumbai

Malaysian Chennai; Delhi; Mumbai

Maldivian Delhi

Myanmar Delhi; Kolkata

Nepali Delhi

New Zealand Chennai; Delhi; Mumbai

Singaporean Chennai; Delhi; Mumbai

Sri Lankan Chennai; Delhi; Mumbai

Thai Chennai; Delhi; Kolkata; Mumbai

UK Chennai; Delhi; Kolkata; Mumbai

USA Chennai; Delhi; Kolkata; Mumbai

Emergency & Important Numbers

Country code91
International access code00
Emergency (police, fire and ambulance)112
Toll-free tourist helpline1800 111363

Entry & Exit Formalities

Citizens of more than 150 countries can enter India using the handy e-Visa scheme, which allows two entries and a stay of up 60 days, and must be applied for online four to 120 days before arrival in India. For extended stays or purposes other than tourism, other visas are usually required.

Customs Regulations

  • Technically on arrival you’re supposed to declare any amount of cash over US$5000, or anything over US$10,000 in all forms of currency (including cash, drafts and travellers cheques).
  • Indian rupees shouldn’t be taken out of India; however, this is rarely policed.
  • Officials may very occasionally ask tourists to enter expensive items such as video cameras and laptop computers on a ‘Tourist Baggage Re-export’ form to ensure they’re taken out of India at the time of departure.
  • The export of certain antiques is prohibited; see the Archaeological Survey of India (ASI) website (http://asi.nic.in) for details.

Visas

Many nationalities can obtain 60-day visas through India's e-Visa scheme. For longer trips, most people get a six-month tourist visa, valid from the date of issue (not arrival).

E-Visa Scheme

  • Citizens of more than 150 countries, including Argentina, Australia, Brazil, Canada, Chile, China, Colombia, Israel, Japan, Mexico, New Zealand, Republic of Korea, Singapore, Taiwan, Thailand and the USA, in addition to most European countries, must apply for an e-Visa at https://indianvisaonline.gov.in a minimum of four days and maximum of 120 days before they are due to arrive in India.
  • The nonrefundable fee ranges between US$80 and US$100 for most countries, plus a 2.5% bank transaction charge.
  • You have to upload a photograph as well as a copy of your passport.
  • At the time of writing, the two-entry e-Visa is valid for entry through 26 designated airports including Bengaluru (Bangalore), Chennai, Kochi (Cochin), Kozhikode (Calicut), Delhi, Goa, Jaipur, Kolkata, Mumbai, Trichy (Tiruchirappalli), Thiruvananthapuram (Trivandrum) and Varanasi.
  • The e-Visa is valid for 60 days from the date of your arrival; your passport must be valid for at least six months from the date of arrival and you must carry a copy of your Electronic Travel Authorization (ETA).
  • You can exit India through any authorised immigration check-post.
  • E-Visas can be requested a maximum of three times per calendar year.

Travel Permits

Even with a visa, you’re not permitted to travel everywhere in South India.

  • Some national parks and forest reserves call for a permit.
  • A special permit is required to visit Lakshadweep and for trekking in Kerala's Wayanad region.
  • In 2018 the old requirement of a Restricted Area Permit (RAP) was removed for most tourist destinations in the Andaman Islands, though some places still require additional permits, and change is ongoing.

Other Visas

If you want to stay longer than 60 days, or are not covered by the e-Visa scheme, you must get a visa before arriving in India (apart from Nepali or Bhutanese citizens, who do not need visas). Visas are available from Indian missions worldwide, though in many countries applications are processed by a separate private company. In some countries or where biometrics are required, you must apply in person at the designated office as well as filing an application online.

  • Your passport must be valid for at least six months from the date of your visa application (or from the date of issue of your visa, or its date of expiry, or your date of arrival in India, depending on which arm of Indian bureaucracy is dealing with it), with at least two blank pages.
  • Most people are issued a standard six-month tourist visa, which for most nationalities permits multiple entry.
  • Tourist visas are valid from the date of issue, not from the date you arrive in India (unlike e-Visas).
  • Student and business visas have strict conditions: journalist, missionary and research visas, among others, require biometric enrolment. Consult the Indian embassy for details.
  • Five- and 10-year tourist visas are available to US citizens under a bilateral arrangement; however, you can still only stay in India for up to 180 days continuously.
  • Currently visa applicants are required to submit two passport photographs with their application; these must be in colour and must be 5.08cm by 5.08cm (2in by 2in; larger than regular passport photos).
  • An onward travel ticket is a requirement for some visas, but this isn’t always enforced (check in advance).
  • Additional restrictions apply to travellers from Bangladesh and Pakistan, as well as certain Eastern European, African and Central Asian countries. Check any special conditions for your nationality with the Indian embassy in your country.
  • Visas are priced in the local currency and may have an added service fee.
  • Extended visas are possible for people of Indian origin who hold a non-Indian passport and live abroad (excluding those in Pakistan and Bangladesh).
  • For visas lasting more than six months, travellers no longer need to register at the Foreigners' Regional Registration Office in Delhi; instead, you register online through the e-FRRO scheme (https://indianfrro.gov.in), launched in 2018.

Re-entry Requirements

Most tourists are permitted to transit freely between India and its neighbouring countries. However, citizens of China, Pakistan, Iraq, Iran, Afghanistan, Bangladesh and Sudan (and foreigners of Pakistani or Bangladeshi origin) are barred from reentry into India within two months of their last exit.

Visa Extensions

  • India has traditionally been very stringent with visa extensions. At the time of writing, the government was granting extensions only in circumstances such as medical emergencies or theft of passport just before the expiry of an applicant's visa.
  • If you do need to extend your visa due to any such exigency, you can now apply to do so through the Foreigners' Regional Registration Office (FRRO) online portal (e-FRRO; https://indianfrro.gov.in). You must supply a passport photo; copies of your passport identity, visa and Indian immigration stamp pages; and various other supporting documents, usually including your onward-travel air ticket. At research time, the portal offered 27 visa-related services, including replacement visas and replacements of lost/stolen passports (required before you can leave the country). Otherwise, contact the FRRO office in Delhi; regional FRROs are even less likely to grant an extension.
  • Assuming you meet the stringent criteria, the FRRO is permitted to issue an extension of 14 days (free for nationals of most countries). Note that this system is designed to get you out of the country promptly with the correct official stamps, not to give you two extra weeks of travel and leisure.

Etiquette

Indian culture is quite conservative by many world standards; tradition and social norms are usually strictly followed.

  • Greetings Always shake hands and eat with your right hand (the left is reserved for far more unsavoury activities). Saying namaste with hands together in a prayer gesture is a traditional, respectful Hindu greeting and is the best greeting for someone of the opposite gender.
  • Dress Tight or revealing clothing, with few exceptions, is likely to attract unwanted attention, especially for women. Head cover (for women and sometimes men) is required at some places of worship – especially gurdwaras (Sikh temples) and mosques.
  • Religion Religious etiquette advises against touching locals on the head, or directing the soles of your feet at a person, religious shrine or image of a deity. Protocol also advises against touching someone with your feet or touching a carving of a deity.
  • Shoes It's considered bad manners to enter someone's home without removing your shoes, and shoes are also prohibited in many temples and shrines.
  • Photography Photography inside religious shrines is generally prohibited; photography of funerals or processions of the dead is also likely to cause offence. Ask before photographing people, ceremonies or sacred sites.

Insurance

  • Comprehensive travel insurance to cover theft, loss and medical problems (as well as air evacuation) is strongly recommended.
  • Some policies specifically exclude potentially dangerous activities such as scuba diving, rock climbing, motorcycling and even trekking: read the fine print.
  • Some trekking agents may accept only customers who have cover for emergency helicopter evacuation.
  • If you plan to hire a motorcycle in India, make sure the rental policy includes at least third-party insurance.
  • Check in advance if your insurance policy will pay doctors and hospitals directly or reimburse you later for overseas health expenditures (keep all documentation for your claim).
  • It’s crucial to get a police report in India if you’ve had anything stolen; insurance companies may refuse to reimburse you without one.
  • Worldwide travel insurance is available at www.lonelyplanet.com/travel-insurance. You can buy, extend and claim online anytime – even if you’re already on the road.

Checking insurance quotes…

Internet Access

  • Wi-fi is available in most places to stay, and at many cafes, bars and restaurants in larger cities. Access is most often free but not always – you'll still come across the occasional holdout.
  • Free wi-fi is now offered at around 700 train stations across India.
  • Wi-fi signals everywhere are subject to temporary outages because of power cuts and the vagaries of servers.
  • With an Indian SIM (recommended) 3G/4G access is widely available at very reasonable prices, thanks to game-changing 2016 telecoms arrival Jio, the world's first mobile network to run entirely on 4G data technology. Jio charges around ₹149 for a one-month plan with 1GB of data per day, for example.
  • Portable data hot spots (used for both smartphones and laptops, and for up to 10 devices) are also available; Jio hot spots, for example, cost ₹999 to ₹1999, and you'll need a Jio SIM (free with a minimum recharge). As when procuring a local SIM, to organise a connection you have to submit your proof of identity and address in India, and activation can take up to 24 hours.
  • Internet cafes are a dwindling breed. Where found, connections are usually reasonably fast, except in more remote areas.

Practicalities

  • Internet cafes charge anywhere between ₹20 and ₹100 per hour, often with a 15-to-30-minute minimum.
  • Bandwidth load tends to be lowest in the early morning and early afternoon.
  • Some internet cafes may ask to see your passport.

Security

  • Using online banking or sending credit-card details or other personal data on any nonsecure system is unwise. If you have no choice but to do this, it's wise to change all passwords (email, e-banking, credit-card secure code, etc) afterwards as soon as you are on a secure connection.

Laptops

  • The simplest way to connect to the internet, when away from a wi-fi connection, is to use your smartphone as a personal wi-fi hot spot (use a local SIM to avoid roaming charges).
  • Alternatively, companies that offer prepaid wireless 3G/4G modem sticks (dongles) and portable 3G/4G hot spots include Airtel, Jio, Tata Docomo and Vodafone.
  • Make sure the areas you will be travelling to are covered by your service provider.
  • Consider purchasing a fuse-protected universal AC adaptor to protect your circuit board from power surges.
  • Plug adaptors are widely available throughout India, but bring spare plug fuses from home (local fuses will rarely fit).

LGBT Travellers

  • In September 2018 India's Supreme Court decriminalised homosexuality, which had been banned in 2013 after being decriminalised since 2009. The Supreme Court gave legal recognition to transgender people as a third gender in a landmark 2014 ruling.
  • Indian society remains conservative, however, especially outside of the big cities. LGBT travellers should be discreet, and public displays of affection are frowned upon for both homosexual and heterosexual couples.
  • There are gay scenes (and Gay Pride marches) in a number of cities including Mumbai, Chennai, Bengaluru, Puducherry and Hyderabad, as well as in Delhi, and a holiday gay scene in Goa.

Resources

Bombay Dost (www.bombaydost.co.in) A reputable Mumbai-based LGBTQ publication.

Gay Bombay (https://gaybombay.org) Lists gay events and offers support and advice.

Gaylaxy (www.gaylaxymag.com) Probably India's best gay e-zine, including news, blogs, articles, reviews and fashion.

Gaysi (http://gaysifamily.com) A pioneering, powerful website and magazine featuring LGBTQ writing and issues; also hosts events.

Indian Dost (https://indiandost.com) News and information including contact groups in India.

Indja Pink (www.indjapink.co.in) India’s first gay boutique travel agency, founded by well-known Indian fashion designer Sanjay Malhotra.

LGBT Events India (www.lgbteventsindia.com) Nightlife and other events.

Nomadic Boys (https://nomadicboys.com) Helpful gay travel blog, including India coverage.

Orinam (http://orinam.net) Chennai-based support group for advice and events. Handy on Twitter @chennaipride, too.

Queer Azaadi Mumbai (www.queerazaadi.wordpress.com) Mumbai’s queer pride blog, with news.

Queer Ink (http://queer-ink.com) Develops, promotes and sells India-focused LGBTQ books and films.

Maps

Maps available inside India are of variable quality. Most state-government tourist offices stock basic local maps. These are some of the better map series, which should be available online or at good bookshops:

Eicher (www.eicher.in)

Nelles (www.nelles-verlag.de)

Survey of India (www.surveyofindia.gov.in) Many maps are downloadable for free.

TTK (www.ttkmaps.com)

Media

  • Magazines Incisive current-affairs magazines include Frontline (www.frontline.in), India Today (www.indiatoday.in), The Week (www.theweek.in), Tehelka (http://tehelka.com) and Outlook (www.outlookindia.com).
  • Newpapers Major English-language dailies include the Hindustan Times (www.hindustantimes.com), Times of India (https://timesofindia.indiatimes.com), Indian Express (https://indianexpress.com), The Hindu (www.thehindu.com), Daily News & Analysis (DNA; www.dnaindia.com) and Economic Times (www.economictimes.indiatimes.com). Regional English-language and local vernacular publications are found nationwide.
  • Radio Government-controlled All India Radio (AIR; www.allindiaradio.gov.in) is India’s national broadcaster, with over 400 stations broadcasting local and international news. There are also private FM channels broadcasting music, current affairs, talkback and more.
  • TV The national (government) TV broadcaster is Doordarshan (DD; http://doordarshan.gov.in). More people watch satellite and cable TV; English-language channels include BBC, CNN, Star World, HBO and Discovery.

Money

ATMs are widely available; credit/debit cards are accepted in midrange hotels, shops and restaurants, but much of India remains a cash-based economy.

Currency

The Indian rupee (₹) is divided into 100 paise (p), but only 50 paise coins are legal tender and these are rarely seen. Coins come in denominations of ₹1, ₹2, ₹5 and ₹10 (the ₹1s and ₹2s look almost identical); notes come in ₹5, ₹10, ₹20, ₹50, ₹100, and the newly introduced ₹500 and ₹2000 (this last is handy for paying large bills but can pose problems when getting change for small purchases). The Indian rupee is linked to a basket of currencies and has been subject to fluctuations in recent years.

ATMs

  • ATMs are found in most urban centres.
  • Visa, MasterCard, Cirrus, Maestro and Plus are the most commonly accepted cards.
  • ATMs at Axis Bank, Citibank, HDFC, HSBC, ICICI and State Bank of India recognise foreign cards. Other banks' ATMs may accept major cards (Visa, MasterCard etc).
  • Most ATMs have a limit of ₹10,000 per withdrawal. Citibank ATMs generally allow you to withdraw ₹20,000 in one transaction, reducing transaction charges, which are often in the region of ₹250.
  • Before your trip, check whether your card can reliably access banking networks in India and find out details of charges.
  • Notify your bank that you’ll be using your card in India to avoid having it blocked; note your bank’s phone number just in case.
  • Away from major towns, always carry cash.

Black Market

  • Black-market money changers exist, but legal money changers are so common there’s no reason to use illegal services.
  • If someone approaches you on the street and offers to change money, you’re probably being set up for a scam.

Cash

  • Major currencies such as US dollars, pounds sterling and euros are easy to change throughout India. Some banks also accept other currencies such as Australian and Canadian dollars, and Swiss francs.
  • Private money changers deal with a wider range of currencies than banks, but Pakistani, Nepali and Bangladeshi currency can be harder to change away from the border.
  • When travelling off the beaten track, always carry an adequate stock of rupees.
  • When changing money, check every note. Don’t accept any filthy, ripped or disintegrating notes, as these may be difficult to use.
  • It can be tough getting change in India, so a stock of smaller currency is invaluable (especially ₹10, ₹20 and ₹50 notes).
  • Officially you cannot take rupees out of India, but this is laxly enforced. You can change any leftover rupees back into foreign currency, most easily at the airport. You may have to present encashment certificates or credit-card/ATM receipts, and show your passport and airline ticket.

Credit Cards

  • Credit cards are accepted at many shops, better restaurants and midrange and top-end hotels, and they can usually be used to pay for flights and train tickets.
  • Cash advances on major credit cards are possible at some banks.
  • MasterCard and Visa are the most widely accepted cards.

Digital Wallets

PayTM (www.paytm.com) is India's major digital wallet company. Local users pay for things through their smartphone, which is linked to their bank account. For now, at least, you cannot link a PayTM account to a foreign bank account, but do look it into as things may change.

Encashment Certificates

  • Indian law states that all foreign currency must be changed at official money changers or banks.
  • For every (official) foreign-exchange transaction, you’ll receive an encashment certificate (receipt), which will allow you to change rupees back into foreign currency when departing India.
  • Encashment certificates should cover the amount of rupees you intend to change back to foreign currency.
  • Printed receipts from ATMs are also accepted as evidence of an international transaction at most banks.

International Transfers

  • If you run out of money, someone back home can wire you cash via money changers affiliated with Moneygram (www.moneygram.com) or Western Union (www.westernunion.com). A fee is added to the transaction.
  • To collect cash, bring your passport and the name and reference number of the person who sent the funds.

Moneychangers

  • Private money changers are usually open longer hours than banks, and are found almost everywhere (many also double as internet cafes and travel agents).
  • Upmarket hotels may also change money, but their rates are usually not as competitive.

Tipping

  • Restaurants A service charge ranging from 4% to 10% is often added to your bill; tipping is optional.
  • Hotels Bellboys and helpful hotel staff appreciate ₹20 to ₹50.
  • Porters Train/airport porters appreciate anything around ₹50.
  • Taxis & Rickshaws Not normally tipped beyond rounding to nearest ₹10.
  • Hired Cars Around 10% is recommended for good service.

Travellers Cheques

  • American Express (Amex) and Thomas Cook are the most widely accepted brands.
  • Euros, pounds sterling and US dollars are the safest currencies, especially in smaller towns.
  • Keep a record of the cheques’ serial numbers separate from your cheques, along with the proof-of-purchase slips, encashment vouchers and photocopied passport details.
  • To replace lost travellers cheques, you need the proof-of-purchase slip and the numbers of the missing cheques, and possibly a photocopy of the police report and a passport photo.

Exchange Rates

AustraliaA$1₹49
CanadaC$1₹52
Euro zone€1₹80
Japan¥100₹63
New ZealandNZ$1₹47
UKUK£1₹89
USUS$1₹69

For current exchange rates, see www.xe.com.

Opening Hours

Some outdoor-centric spots may close or alter their hours during the monsoon months (June to September).

Banks 10am to 4pm Monday to Friday, to 1pm Saturday

Restaurants 8am or 9am to 10pm or 11pm (some midrange and top-end restaurants may not open until lunchtime; some restaurants close between 3pm and 7pm, and others in metro cities may stay open until 1.30am)

Bars noon to 11pm (as late as 1.30am in Mumbai)

Shops 10am or 11am to 8pm or 9pm (some close Sunday)

Markets 7am to 8pm, but very variable

Photography

For useful tips and techniques, read Lonely Planet’s Guide to Travel Photography.

Digital

Memory cards for digital cameras are available from photographic shops in most large cities and towns. However, quality is variable – some don’t carry the advertised amount of data. Expect to pay from around ₹500 for a 32GB card.

Restrictions

  • India is touchy about anyone taking photographs of military installations – these can include train stations, bridges, airports, military sites and sensitive border regions.
  • Photography from the air is mostly OK, unless you're taking off from (or landing in) airports actively shared by defence forces.
  • Many places of worship – such as monasteries, temples and mosques – prohibit photography. Taking photos inside shrines or at funerals or religious ceremonies, or of people publicly bathing (including in rivers) can be offensive – ask first.
  • Flash photography may be prohibited in certain areas with shrines or historical monuments.
  • Exercise sensitivity when photographing people, especially women and children – some may find it offensive, so obtain permission in advance.
  • It is not uncommon for people in touristic areas to demand a posing fee in return for being photographed. Exercise your discretion in these situations. In any case, ask first to avoid misunderstandings later.

Post

India Post (www.indiapost.gov.in) runs the most widely distributed postal service on earth, with 155,000 post offices. Mail and poste-restante services are generally good, though the speed of delivery will depend on the efficiency of any given office. Airmail is faster and more reliable than sea mail, although it’s best to use courier services (such as DHL and TNT) to send and receive items of value – expect to pay around ₹3500 per kilo for a parcel to Europe, Australia or the USA. Smaller private couriers are often cheaper, but goods may be repacked into large packages to cut costs and things sometimes go missing.

Receiving Mail

  • Ask senders to address letters to you with your surname in capital letters and underlined, followed by Poste Restante, GPO (main post office), and the city or town in question.
  • To claim mail you’ll need to show your passport.
  • Letters sent via poste restante are generally held for around one to two months before being returned.
  • Many ‘lost’ letters are simply misfiled under given/first names, so check under both your names and ask senders to provide a return address.
  • It’s best to have any parcels sent to you by registered post.

Sending Mail

Letters

  • Posting airmail letters/postcards overseas costs ₹25/12.
  • Sending a letter overseas by registered post costs an extra ₹70.
  • Stick the stamps on postcards before writing on them, as post offices can give you as many as four stamps per card.

Parcels

  • Posting parcels can be either relatively straightforward or involve multiple counters and lots of queuing; get to the post office in the morning.
  • All parcels sent through the government postal service must be packed up in white linen and the seams sealed with wax – agents near post offices usually offer this service for a small fee.
  • An unregistered airmail package up to 250g in weight costs around ₹600 to ₹1000 to any country, plus ₹50 to ₹270 per additional 250g.
  • Parcel post has a maximum of 20kg to 30kg depending on the destination.
  • Airmail takes one to three weeks, sea mail two to four months, and Surface Air-Lifted (SAL) – a curious hybrid where parcels travel by both air and sea – around one month.
  • Express mail service (EMS; delivery within three days) costs around 30% more than the normal airmail price.
  • Customs declaration forms, available from the post office, must be stitched or pasted to the parcel. No duty is payable by the recipient for gifts under the value of ₹1000.
  • Carry a permanent marker to write on the parcel any information requested by the desk.
  • You can send printed matter via surface mail 'Bulk Bag' for ₹600 (maximum 5kg), plus ₹100 per additional kilo. The parcel has to be packed with an opening so it can be checked by customs – tailors can do this in such a way that nothing falls out.
  • India Post (www.indiapost.gov.in) has an online calculator for domestic and international postal tariffs.

Public Holidays

There are three official national public holidays – Republic and Independence Days and Gandhi's birthday (Gandhi Jayanti) – plus a dizzying array of other holidays celebrated nationally or locally, many of them marking important days in various religions and falling on variable dates. The most important are the 'gazetted holidays' (listed), which are observed by central-government offices throughout India – see https://www.india.gov.in/calendar for the latest dates. On these days most businesses (offices, shops etc), banks and tourist sites close, but transport is usually unaffected. It’s wise to make transport and hotel reservations well in advance if you intend visiting during major festivals.

Republic Day 26 January

Maha Shivaratri February

Holi February/March

Mahavir Jayanti March/April

Good Friday March/April

Buddha Jayanti April/May

Eid al-Fitr May/June

Independence Day 15 August

Janmastami August

Eid al-Adha (Id ul-Zuha) July/August

Muharram August/September

Dussehra September/October

Gandhi Jayanti 2 October

Diwali October/November

Guru Nanak Jayanti November

Eid-Milad-un-Nabi October/November

Christmas Day 25 December

Smoking

  • Smoking in public places is illegal but this is rarely enforced; if caught you may be fined ₹200, which could rise to ₹500.
  • People can smoke inside their homes and in most open spaces such as streets (heed any signs stating otherwise).
  • Vaping (smoking e-cigarettes) is banned in several states, including Karnataka, Kerala and Maharashtra.

Taxes & Refunds

India's Goods & Services Tax (GST), which came into force in 2017, replaced VAT and various other state and federal taxes. There are four main bands of taxation: 5%, 12%, 17% and 28%. At the time of writing, there were plans to introduce a system for tourists to claim GST refunds at Indian airports on goods taken out of the country.

More Information

GST is levied at 5% for most restaurants, and applied to all hotels charging more than ₹999 (12% up to ₹2499, 18% from ₹2500 to ₹7499, and 28% from ₹7500). Alcohol is not part of the GST scheme, but it's still subject to VAT (which varies from state to state).

Telephone

Local SIM cards are now readily available to tourists, at extremely low prices – and they make life significantly easier!

Call Booths

There are few payphones in South India (apart from in airports), but private STD/ISD/PCO call booths do the same job, offering inexpensive local, interstate and international calls, though they aren't as widespread as in the past. A digital meter displays how much the call is costing and usually provides a printed receipt when the call is finished.

Mobile Phones

Roaming connections are excellent in urban areas, poor in the countryside and hills. Local prepaid SIMs are widely available; the paperwork is fairly straightforward but you'll have to wait 24 hours for activation.

Getting Connected

  • Indian mobile numbers usually have 10 digits, mostly beginning with 9 (but sometimes 6, 7 or 8), and operate on the GSM network at 900MHz, the world's most common, so mobile phones from most countries will work on the subcontinent.
  • Mobiles bought in some countries may be locked to a particular network; you’ll have to get the phone unlocked, or buy a local phone (available from around ₹1000) to use an Indian SIM card.
  • Getting connected is inexpensive but requires a bit more hoop-jumping than in many other parts of the world, though it's getting much easier. It's easiest to obtain a local SIM card in large cities and tourist centres – or, better yet, directly at airport booths when you land. Some regions require fiddlier processes than others.
  • Foreigners must supply between one and five passport photos, and photocopies of their passport identity and visa pages. Often mobile shops can arrange all this for you, or you can ask your hotel to help you.
  • You must also provide a residential address, which can be the address of your hotel, as well as a local reference (your hotel is generally fine for this, too). Usually the phone company will call your hotel (warn the hotel a call will come through) any time up to 24 hours after your application to verify that you are staying there.
  • It's a good idea to obtain the SIM card in a place that you're staying in for a day or two so that you can return to the vendor if there's any problem. To avoid scams, obtain your SIM card only from a reputable branded phone shop.
  • SIMs are sold as regular size from some vendors, but most places have machines to cut them down to the required size if necessary; official stores usually have multifit SIMs.
  • Another option is to get a friendly local to obtain a connection in their name.
  • Prepaid mobile-phone packages are readily available for short-term visitors. SIMs often come free with a minimum data and call package. Game-changing Jio (www.jio.com; the first ever mobile network to run entirely on 4G data technology, which brought connectivity to 150 million users in its first 18 months from launching in 2016), has deals from ₹149 for 1.5GB of data per day to ₹509 for 4GB per day, both for 28 days. Airtel (www.airtel.in) offers, for example,1.5GB per day for 28 days (₹199). Most large data packages are good for 28 days and prices are fairly standardised.
  • You can then purchase more data or a new prepaid package at stalls and shops all over (just look for phone-company logos). You pay the vendor and the package/credit is deposited straight into your account.

Charges, Coverage & Operators

  • Calls within India are often included in the prepaid package you purchase along with your local SIM. International calls start from around ₹1 a minute.
  • International outgoing messages cost ₹5. Incoming calls and messages are less than ₹1 and free, respectively.
  • Unreliable signals and problems with international texting (messages or replies not coming through or being delayed) are not uncommon.
  • The leading service providers are Jio (part of Reliance), Airtel, Vodafone–Idea and BSNL. Coverage varies from region to region – Vodafone–Idea, Jio and Airtel have the widest coverage, while BSNL is best for the remote Andaman Islands.
  • As India's mobile-phone industry continues to develop, rates, coverage and suppliers are all likely to evolve.

Phone Codes

  • Calling India from abroad, dial your country’s international access code, then 91 (India’s country code), then the area code (without the initial zero), then the local number. For mobile phones, the area code and initial zero are not required.
  • Calling internationally from India, dial 00 (the international access code), then the country code of the country you’re calling, then the area code (without the initial zero) and the local number.
  • Indian landline phone numbers have an area code followed by up to eight digits.
  • Toll-free numbers begin with 1800.
  • To call a landline phone from a mobile phone, add the area code (with the initial zero).

Directory Information

Useful online resources include the Yellow Pages (http://yellowpages.in) and Justdial (www.justdial.com).

Time

Indian Standard Time (IST) is 5½ hours ahead of GMT/UTC. The floating half-hour was added to maximise daylight hours over such a vast country.

London (UK)

Time Difference

+5½hr

Cape Town (South Africa)

Time Difference

+3½hr

Buenos Aires (Argentina)

Time Difference

+8½hr

Washington DC (USA)

Time Difference

+10½hr

Singapore

Time Difference

-2½hr

Canberra (Australia)

Time Difference

-5½hr

Toilets

  • Public toilets are most easily found in major cities and tourist sites; the cleanest are usually at modern restaurants and hotels, shopping complexes and cinemas.
  • Beyond urban centres, toilets are often of the squat variety and locals may use the ‘hand-and-water’ technique, which involves performing ablutions with a small jug of water and the left hand. It’s always a good idea to carry toilet paper/baby wipes and hand sanitiser, just in case.

Tourist Information

In addition to Government of India tourist offices (known as ‘Indiatourism’), each state maintains its own network of tourist offices. These vary in their efficiency and usefulness – some are run by enthusiastic souls who go out of their way to help, others are little more than a means of drumming up business for State Tourism Development Corporation tours.

The first stop for information should be the Government of India tourism website, Incredible India (www.incredibleindia.org). Official state tourism websites often contain helpful information, too. The government has also introduced a toll-free 24-hour tourist helpline: 1800 111363.

Handy Government of India tourism offices in South India:

Bengaluru

Chennai

Kochi

Mumbai

Panaji

Travel With Children

Fascinating and thrilling: India can be every bit as exciting for children as it is for their wide-eyed parents. The scents, sights and sounds of the friendly, beachy south will inspire and challenge young enquiring minds, and, with careful preparation and vigilance, a lifetime of vivid memories can be sown.

Best Regions for Kids

  • Goa

Palm-fringed, white-sand beaches, inexpensive local food and short travel times make Goa India's most family-friendly state, with apartments, huts, resorts and guesthouses to suit all budgets.

  • Kerala

Canoe and houseboat adventures, surf beaches, Arabian Sea sunsets, snake-boat races and wildlife-spotting: from the Ghats down to the sparkling coast, Kerala offers family-friendly action and relaxation in equal measure.

  • Karnataka

Hampi's magical World Heritage–listed ruins bewitch travellers of all ages, there's beach bliss at Gokarna, and who wouldn't get excited about searching for wild elephants and hoping to glimpse a tiger or leopard in Bandipur and Nagarhole National Parks?

South India for Kids

In many respects, travel with children in India can be a delight, and warm welcomes are frequent. Locals will thrill at taking photographs beside your bouncing baby, and there's an endless stream of family-friendly activities and sights to keep kids busy. But, while all this is fabulous for outgoing children, it may prove tiring, or even disconcerting, for younger kids and those with more retiring dispositions.

As a parent on the road in India, the key is to stay alert to your children’s needs and remain firm in fulfilling them, even if you feel you may offend a well-meaning local by doing so. The attention children will inevitably receive is almost always good-natured; kids are the centre of life in many Indian households (and holidays!), and your own will be treated just the same, but it can be invasive and tiring for kids, and being touched by strangers can bring hygiene issues. If necessary a polite 'no' should do the trick.

Hotels will almost always provide an extra bed or two, and there are plenty of restaurants with familiar Continental-style menus (from pancakes to pastas) as well as pan-Indian favourites that can dial down the heat for less adventurous taste buds.

South India's beaches are a major attraction for families, with Goa's sands generally considered the most child-friendly, but kids can also thrive on the region's spectacular wildlife reserves, glittering megamalls, scenic spice and tea plantations, lively bazaars, hands-on cooking classes, and backwaters trips aboard houseboats, kayaks and canoes.

Children’s Highlights

Best Natural Encounters

Funnest Forms of Transport

  • Autorickshaw, anywhere Hurtle at top speed in these snap-happy, child-scale vehicles.
  • Houseboat, Alappuzha (Alleppy) Hop on a houseboat to luxuriously cruise Kerala’s beautiful backwaters, or keep it simple with a kayak or canoe. If you hit town on the second Saturday in August, take the kids to see the spectacular Nehru Trophy Boat Race.
  • Nilgiri Mountain Railway, Ooty (Udhagamandalam) Roll through the gorgeous Nilgiris on Tamil Nadu's super-scenic Unesco-listed 'toy' train.
  • Hand-pulled rickshaw, Matheran Kids can roam this monkey-patrolled Maharashtra hill station on horseback or in traditional hand-pulled rickshaws.
  • Bicycle, Kochi Take a two-wheel tour around the (relatively) calm, flat historical streets of Fort Cochin.

Best Beaches

Do take care when swimming off South India's beaches: there can be strong undertows.

  • Palolem, Goa Hole up in a palm-thatched seafront hut and watch your kids cavort at Palolem's beautiful beach, featuring kayaking, SUP and Goa's safest waters.
  • Arambol (Harmal), Goa Popular with backpackers, long-stayers and families for wide-ranging accommodation, safe swimming, water sports and surfing.
  • Havelock Island, Andaman Islands Splash about and snorkel in the shallows at languid Havelock Island, reached by ferry; for older kids, there’s fantastical diving.
  • Gokarna, Karnataka Low-key family fun on pristine golden sands at Kudle and Om Beaches.
  • Kovalam and Varkala, Kerala Play on honey-coloured beaches at these two developed seaside resorts, but be careful with the currents.

Planning

For all-round information and advice, check out Lonely Planet’s Travel with Children and visit the Thorn Tree travel forum at lonelyplanet.com.

Before You Go

  • Look at climate charts: choose your dates to avoid the extremes of temperature that may put younger children at risk.
  • Visit your doctor well in advance to discuss vaccinations, health advisories and other heath-related issues involving your children.

What to pack

You can get some of these items in many parts of India, but prices are often at a premium and brands may not be those you recognise.

  • For babies or toddlers: disposable or washable nappies, nappy rash cream (calendula cream works well against heat rash too), extra bottles, a good stock of wet wipes, infant formula and canned, bottled or rehydratable food.
  • A fold-up baby bed or the lightest possible travel cot you can find (some companies make pop-up tent-style beds), as hotel cots may prove precarious.
  • Don't take a pushchair/stroller, as this will be impractical to use and pavements are often scarce. For smaller kids, a much better option is a backpack or baby carrier, so they're lifted up and out of the daunting throng.
  • A few less-precious toys that won’t be mourned if lost or damaged.
  • A swimming jacket, life jacket or water wings for the sea or pool.
  • Good sturdy footwear.
  • Audiobooks or tablets loaded with games, films and music for long journeys – and headphones!
  • Child-friendly insect repellent, hats and sun lotion.

Eating

  • You may have to work hard to find something to satisfy sensitive childhood palates, but if you’re travelling in South India's more family-friendly regions, such as Goa, Kerala or the big cities (where there are plenty of familiar Continental dishes), you'll find it easier to feed your brood.
  • Portable snacks such as bananas, samosas, puri (puffy dough pockets) and packaged biscuits are easily available.
  • Adventurous eaters and vegetarian children will delight in paneer (unfermented cheese) dishes, simple dhals (mild lentil curries), creamy kormas, buttered naans (tandoori breads), parathas (flaky breads), pilaus (rice dishes), lassis (yoghurt drinks) and Tibetan momos (steamed or fried dumplings).
  • Few children, no matter how culinarily unadventurous, can resist the finger-food fun of a vast South Indian dosa (paper-thin savoury crêpe).

Accommodation

  • South India offers such an array of accommodation – from beach huts to heritage boutiques to five-star fantasies – that you’re bound to find something to suit the whole family.
  • Swish upmarket hotels are almost always child-friendly, but so are many upper midrange hotels, whose staff can usually rustle up extra mattresses. Some places won’t mind cramming several children into a regular-sized double room along with their parents; there are often interconnecting rooms for families too.
  • The very best five-stars come equipped with children’s pools, games rooms, kids' clubs and babysitting services. An occasional night in with a warm bubble bath, room service, macaroni cheese and a film will revive even the most disgruntled young traveller’s spirits.

On the Road

  • Travel in India, be it by taxi, bus, train or air, can be arduous for the whole family. Concepts such as clean public toilets, changing rooms, safe playgrounds etc are rare in much of the country. Public transport is often extremely overcrowded. Plan fun, easy days to follow longer journeys.
  • Pack plenty of diversions. Tablets stocked with films make invaluable travel companions, as do audiobooks and the good old-fashioned storybooks, cheap toys and games widely available across India.
  • If you're hiring a car and driver (a sensible, flexible option) and require safety capsules, child restraints or booster seats, you'll need to make this absolutely clear to the hiring company as early as possible. Don't expect to find these items readily available. And finally, never be afraid to tell your driver to slow down, stop checking their phone and drive responsibly.

Health

  • The availability of decent health care varies widely across South India.
  • Talk to your doctor about where you will be travelling to get advice on vaccinations and what to include in your first-aid kit.
  • Access to health care is significantly better in traveller-frequented parts of South India, such as Goa or Kerala, where it’s almost always easy to track down a doctor at short notice. Most hotels can recommend reliable doctors.
  • Prescriptions are quickly and cheaply filled over the counter at numerous pharmacies, which often congregate near hospitals.
  • Diarrhoea can be very serious in young children. Seek medical help if persistent or accompanied by fever; rehydration is essential, so pack rehydration sachets or similar.
  • Heat rash and skin complaints such as impetigo, insect bites and stings can be treated with a well-equipped first-aid kit.
  • Keep kids away from stray animals and try to ensure they understand the dangers of rabies; rabies vaccinations are worth considering.
  • Wash hands frequently or use hand sanitiser to prevent upset stomachs.

Useful Websites

Family travel blogs such as Globetotting (https://globetotting.com), Travel Mamas (https://travelmamas.com) and Mini Travellers (https://minitravellers.co.uk) have helpful sections on tackling India with kids.

Volunteering

For all India's beauty, rich culture and history, poverty and hardship are unavoidable facts of life. Many travellers feel motivated to help, and charities and aid organisations across the country welcome committed volunteers.

How to Volunteer

  • Choosing an Organisation

Consider how your skills will benefit the people you are trying to help, and choose an organisation that can specifically benefit from your abilities. Short-term volunteer opportunities that do not require any specific skills are suspect.

  • Time Required

Think realistically about how much time you can devote to a project. You’re more likely to be of help if you commit for at least a month; experts recommend at least a three-month commitment.

  • Money

Giving your time for free is only part of the story; most organisations expect volunteers to cover their own accommodation, food and transport.

  • Working Nine to Five

Make sure you understand what you are signing up for; many organisations expect volunteers to work full time, five days a week.

  • Transparency

Ensure that the organisation you choose is reputable and transparent about how it spends its money. Where possible, get feedback from former volunteers.

  • Research

Read up, plan your time and contact your chosen organisation in advance.

Aid Programs in South India

India faces considerable challenges and there are numerous opportunities for volunteers in the south. It may be possible to find a placement after you arrive, but charities and nongovernment organisations (NGOs) almost always prefer volunteers who have applied in advance and been approved for the kind of work involved (which may require specific visas or background checks, or rabies injections for working with animals). Responsible Volunteering (www.responsiblevolunteering.co.uk) is a useful resource.

As well as international organisations, local charities and NGOs often have opportunities, though it can be more difficult to assess the work that these organisations are doing. For listings of local agencies, check NGOs India (www.ngosindia.com) or contact the Delhi-based Concern India Foundation.

Note that Lonely Planet does not endorse any organisation that we do not work with directly, so it is essential that you do your own thorough research to assess the standards and suitability of a project before agreeing to volunteer with an organisation.

Community

Many community volunteer projects work to provide health care and education to villages.

Karnataka

Kishkinda Trust, Hampi Volunteers assist with sustainable community development.

Mumbai

Slum Aid Works in Mumbai slums to improve lives; placements from two weeks to six months.

Working with Women & Children

Note that ethical organisations which provide support for disadvantaged children should require background checks for anyone working with children. Child Safe Movement (http://thinkchildsafe.org) is a handy resource.

Goa

Mango Tree Goa, Mapusa One- to three-month placements for volunteer teaching assistants to help disadvantaged children.

El Shaddai, Assagao Placements helping impoverished and homeless children; one-month minimum.

Bethesda Life Centre Supports disadvantaged women and children; volunteers accepted.

Environment & Conservation

Andaman Islands

ANET, Wandoor Sporadic specialised volunteer openings for environment-focused projects.

Reef Watch Marine Conservation, Chidiya Tapu Marine conservation nonprofit organisation accepting volunteers (one week minimum); contact the team to find a project match for your skills.

Karnataka

Rainforest Retreat, Kodagu (Coorg) Organic farming, sustainable agriculture and waste management are catchphrases at this lush spice-plantation hideaway; openings for volunteers.

Kerala

Kaiya House, Varkala Ecoconscious guesthouse that organises beach clean-ups.

Tamil Nadu

Keystone Foundation, Kotagiri Occasional volunteer opportunities to help improve environmental conditions, working with indigenous communities (minimum one month).

Working with Animals

From stray dogs to rescued reptiles, opportunities for volunteering with animals in need in South India are plentiful. Some local operations welcome drop-in volunteers to assist with walking, feeding, grooming and playing with animals.

Goa

Animal Rescue Centre, Chapolim Animal welfare group that also has volunteer opportunities.

Goa Animal Welfare Trust, Curchorem GAWT tackles animal cruelty and treats, sterilises and shelters animals; volunteers welcome.

International Animal Rescue, Assagao Well-established animal-rescue operation with short-term volunteering opportunities.

Mumbai

Welfare of Stray Dogs Volunteers can fundraise, work with animals, manage stores or educate kids in school programs.

Tamil Nadu

Arunachala Animal Sanctuary, Tiruvannamalai Short- and long-term volunteer openings at a 200-animal dog- and cat-rescue operation.

Madras Crocodile Bank, Vadanemmeli A reptile conservation centre with placements for volunteers (minimum two weeks).

Telangana

Blue Cross of Hyderabad A shelter with more than 1300 animals; volunteers help care for animals or work in the office; minimum 20 hours.

Agencies Overseas

International volunteering agencies abound, and it can be bewildering trying to assess which ones are reputable. Agencies offering the chance to do whatever you want, wherever you want, are almost always tailoring projects to the volunteer rather than finding the right volunteer for the work that needs to be done. Look for projects that will derive real benefits from your specific skills. To find sending agencies in your area, read Lonely Planet’s Volunteer: A Traveller’s Guide, or try one of the following:

Indicorps (www.indicorps.org) Matches volunteers to projects across India, particularly in social development; Ahmedabad-based.

Voluntary Service Overseas (VSO; www.vsointernational.org) British organisation offering long-term professional placements worldwide.

Workaway (www.workaway.info) Connects people with hotels, guesthouses, organic farms, restaurants and more, where they will get free accommodation and food in return for working several days a week.

Weights & Measures

  • Weights & Measures Officially India is metric. Terms you’re likely to hear are: lakh (one lakh = 100,000) and crore (one crore = 10 million).

Work

India grants employment visas to those hired by Indian companies, as well as persons travelling to India to volunteer for an NGO. Good places to start a job search include the following:

Babajob (www.babajob.com)

Placement India (www.placementindia.com)

Times Jobs (www.timesjobs.com)