The Westin Hamburg

Top choice hotel in Speicherstadt & HafenCity
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This has to be Hamburg's premier address, inside the lower half of the daring new Elbphilharmonie. It's definitely worth paying extra for a room with a city or harbour view, especially one on the upper floor (ask when you book) – if you do, you may never wish to leave your room. Rooms are stylish, minimalist and the service is professional.

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Quick description

Offering views of the river and the city, The Westin Hamburg is located in the building of the Elbphilharmonie, in the HafenCity district in Hamburg. The property features a spa and wellness area, a restaurant and bar as well as modern event & banquet facilities. The Westin Hamburg features free WiFi throughout the property. Certain units feature a seating area to relax in after a busy day. A flat-screen TV with satellite channels is also available. Guests at The Westin Hamburg can enjoy a buffet breakfast. HafenCity Hamburg is 900 metres from The Westin Hamburg, while St. Michaelis Church is 1 km away. Hamburg's Congress Center (CCH) is about 22 minutes away by public transport. The famous Speicherstadt with the Miniature Wonderland, Hamburg Dungeons, Landungsbrücken and the famous Musical Halls can all be reached in less than 20 minutes. The nearest airport is Hamburg Airport, 10 km from the hotel.

Important information

Please inform The Westin Hamburg in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that a tax for the city of Hamburg applies and is based on the room rate. Business travelers are exempt from this tax but must provide proof of the purpose of their stay. Please contact the property for further details. Public parking is available at the Elbphilharmonie and a reservation is not possible. Please note that the ticket can only be paid on the floor the car is parked.


  • Concierge service
  • Vip room facilities
  • Room service
  • Ironing service
  • Luggage storage
  • Laundry
  • Meeting/banquet facilities
  • Dry cleaning
  • Shoeshine
  • Express check-in/check-out
  • Fax/photocopying
  • 24-hour front desk


  • Security alarm
  • Hand sanitizer in guest accommodation and key areas
  • Trouser press
  • Private check-in/check-out
  • Ticket service
  • Food can be delivered to guest accommodation
  • Soundproof rooms
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Guest accommodation is disinfected between stays
  • Packed lunches
  • Family rooms
  • Walking tours
  • Cctv outside property
  • Allergy-free room
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • 24-hour security
  • Kid meals
  • Swimming pool
  • Cctv in common areas
  • Parking
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Staff follow all safety protocols as directed by local authorities
  • Heated pool
  • Children television networks
  • Shallow end
  • Wifi
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Daily housekeeping
  • Physical distancing in dining areas
  • Fire extinguishers
  • Smoke alarms
  • Currency exchange
  • Physical distancing rules followed
  • Pool/beach towels
  • Snack bar
  • Live music/performance
  • Wifi available in all areas
  • Internet services
  • Special diet menus (on request)
  • Breakfast in the room


  • Spa and wellness centre
  • Indoor pool (all year)
  • Fitness centre
  • Massage
  • Sauna
  • Indoor pool


  • Pets are allowed. Charges may apply.


  • Heating
  • Safety deposit box
  • Facilities for disabled guests
  • Air conditioning
  • Atm/cash machine on site
  • Non-smoking rooms
  • Newspapers
  • Vending machine (drinks)
  • Non-smoking throughout
  • Lift


  • Free WiFi available

Food and drink

  • Restaurant
  • Bar