Dangers & Annoyances

In general, Frankfurt is a safe city, but there are some places where you should exercise extra caution.

  • The area east of the Hauptbahnhof is a base for Frankfurt’s trade in sex and illegal drugs, and has Druckräume (safe injecting rooms) for drug-users.
  • Elbestrasse and Taunusstrasse have the city’s largest concentration of sex shows, go-go bars, short-time hotels, sleazy casinos and shifty characters.
  • Police and private security guards frequently patrol the train station and the surrounding streets, but keep your wits about you, and stay alert for pickpockets and petty thieves.

Discount Cards

Benefits of the Frankfurt Card (one/two days for one person €10.50/15.50, for up to five people €22/32) include free public transport (including to/from the airport), up to 50% discount at museums and the PalmenGarten, and discounts at the zoo and on opera and theatre tickets.

You can order the card online and print it out. It's also available at the airport’s Hotels & Tours desk (so you can use it for the train ride into the city), the tourist office, the Verkehrsinsel and some hotels.

Museum Discount Cards

Many museums are free on the last Saturday of the month ('SaTOURday'), when there are also special events and exhibitions for children (except in August and December). Information is online at www.kultur-frankfurt.de.

A great option for museum buffs, the Museumsufer Ticket (adult/child/family €18/10/28) gets you into 34 museums over two consecutive days. Pick it up from participating museums or from the tourist office.

Emergency & Important Numbers

Germany country code49
International access code00
Ambulance112
Fire Brigade112
Police110

Gay & Lesbian Travellers

The beating heart of gay and lesbian Frankfurt is north of the Zeil around Schäfergasse and, a block further north, Alte Gasse, with a bevy of clubs and cafes. For the low-down on the scene, check out www.inqueery.de or www.travelgayeurope.com/frankfurt.

Gay pride peaks during mid-July's Christopher Street Day.

Internet Access

Most restaurants, bars and cafes, and virtually all hotels, have free wi-fi for customers; you may need to ask for the code.

Free wi-fi is also available at museums, libraries, the airports and the Hauptbahnhof.

Opening Hours

Individual establishments' opening hours vary; the following are standard hours of operation.

Banks 9am to 4pm Monday to Friday, extended hours usually on Tuesday and Thursday, some open Saturday

Bars 6pm to 1am

Cafes 8am to 8pm

Clubs 11pm to 4am or later

Post offices 9am to 6pm Monday to Friday, 9am to 1pm Saturday

Restaurants 11am to 11pm

Large shops and supermarkets 9.30am to 8pm Monday to Saturday

Smaller shops 10am to 6pm Monday to Saturday

Post

Postal services throughout Germany are run by Deutsche Post (www.deutschepost.de).

Post Office At the main train station.

Tourist Information

Frankfurt's tourist office has two city branches:

Tourist Office – Hauptbahnhof At the main train station.

Tourist Office – Römer Smallish office in the central square.

Travel with Children

Frankfurt is an easy and enjoyable place to travel if you’ve got the little ones along.

The city centre is generally flat, with well-maintained pavements, making it easy for parents with prams to get around. Not all U-Bahn and S-Bahn stations have lifts, so buses, trams or taxis may be more convenient. Baby paraphernalia, such as nappies/diapers and formula, is readily available. Shopping centres have changing facilities, though few restaurants do. Cots are available at many hotels (sometimes for a small extra fee); check when you book. Restaurants typically welcome children but may not have high chairs (confirm when booking).

Parks and playgrounds are plentiful, and several museums have child-friendly exhibits. Kid favourites include the fossils and dinosaurs at the Senckenberg Museum; animals galore at the Frankfurt Zoo; and the PalmenGarten's parkland and fountains. Designed especially for children and families, the Junges Museum Frankfurt has changing exhibitions and hands-on activities.

Travellers with Disabilities

For details on access to sights, activities, the Messe and public transport, visit www.frankfurt-tourismus.de/en/Frankfurt-for/Travellers-with-handicaps. The same site has information and links for information on using the public transport system. While buses have ramps, not all U-Bahn and S-Bahn stations have lifts/elevators yet.

The website www.frankfurt-inklusiv.de also has useful information in English.