Travellers with Disabilities

Berlin has made major improvements when it comes to the needs of the mobility-impaired, the wheelchair-bound, blind or partially sighted visitors and people with hearing impairments. The Visit Berlin tourist office has compiled an excellent detailed accessibility online guide at www.visitberlin.de/en/accessible-berlin.

  • Access ramps and/or lifts are available in many public buildings, including train stations, museums, concert halls and cinemas. Newer hotels have lifts and rooms with extra-wide doors and spacious bathrooms. For a databank assessing the accessibility of cafes, restaurants, hotels, theatres and other public spaces (in German), check with Mobidat (www.mobidat.de).
  • Most buses, trains and trams are wheelchair-accessible and many U-Bahn and S-Bahn stations are equipped with ramps or lifts. For trip-planning assistance, contact the BVG (030-194 49; www.bvg.de), Berlin's main public transport company. Many stations also have grooved platforms to assist blind and vision-impaired passengers. Seeing-eye dogs are allowed everywhere. Hearing-impaired passengers can check upcoming station names on displays installed in all forms of public transport.
  • Rollstuhlvermietung provides 24-hour wheelchair repairs and rentals.
  • Download Lonely Planet's free Accessible Travel guide from http://lptravel.to/AccessibleTravel.