Best Western London Queens Crystal Palace

Hotel in London

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7.5 out of 10

Quick description via

Established in 1854, the Best Western London Queens Crystal Palace is a historic Victorian building and it is situated 8 miles from Central London. Crystal Palace Park and Underground Station are a 10-minute walk away. The air-conditioned individually-furnished rooms feature en suite shower rooms, free WiFi, flat-screen TVs and hairdryers. All rooms are accessible by lifts. Best Western London Queens Crystal Palace has a spacious ground floor lounge bar to greet guests as they enter the hotel. Guests can enjoy the on-site Pizzapolli restaurant and bar. A function room is also available. Selhurst Park Stadium is a 5-minute drive away, and the Crystal Palace National Sport Centre can be reached in just 10 minutes by car. Croydon University Hospital is 2.3 miles away and the hotel is located outside the Congestion Charge Zone.

Important information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of GBP 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Bookings of 5 rooms or more will be considered as a group booking. For these, the hotel will charge one night's stay as a deposit on the booking date. Cancellation for group bookings will be 28 days before the date of arrival, after this point the money will be non-refundable.

The credit/debit card used at the time of booking must be presented upon check in with a valid photo id . If the room has been paid by family member or company, kindly contact hotel to obtain a third party form that must be completed prior to arrival. This form should be completed and signed by the cardholder.

For non-refundable reservations, the credit card used to make the reservation must be presented at the check-in.

Please note the property will preauthorise the cards 5 days prior to arrival.

Guests under 18 years are not permitted without a parent or guardian.

Please note that parking is available on a first-in basis, as there are limited parking spaces.

You can make a request using the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Features of Best Western London Queens Crystal Palace


  • Parking
  • Terrace
  • Family rooms
  • Internet services
  • Soundproof rooms
  • Wifi
  • Designated smoking area
  • Snack bar
  • Vending machine (snacks)
  • Shared lounge/tv area
  • Daily housekeeping
  • On-site parking
  • Wifi available in all areas
  • Secured parking
  • Street parking

Food and drink

  • Restaurant
  • Bar


  • Meeting/banquet facilities
  • 24-hour front desk
  • Business centre
  • Dry cleaning
  • Vip room facilities
  • Fax/photocopying
  • Luggage storage


  • Non-smoking rooms
  • Lift
  • Safety deposit box
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • Vending machine (drinks)


  • Free WiFi available